Hurricane Delta Prompts Flood Insurance Claims; What to Expect During Process

BATON ROUGE, La. –– Hurricane Delta survivors with flood insurance through the National Flood Insurance Program are beginning to make claims on their flood-damaged properties and should be aware of what to expect during the claims process.

• Policyholders who filed flood insurance claims after Hurricane Laura will need to file new claims if damage was sustained from Hurricane Delta. You will need to document new damages and be prepared to provide receipts and documentation for any repairs you made from your prior loss.

Since Hurricane Delta struck Louisiana on Oct. 16, over 1,300 flood insurance claims have been filed. Policyholders should follow these steps:

Immediately following flood damage,

• Contact your insurance agent to report your loss. If you can’t remember the name or number of the insurance company that services your FEMA flood policy, call the NFIP at 877-336-2627 to find out.
• An insurance adjuster will be assigned to you and will contact you within a few days of filing your claim. Ask the adjustor if you are eligible for a remote claim adjustment and an advance payment to help you start recovering.

When it is safe to return to your home or business,

• Be aware, you may need a permit for repairing and rebuilding. Contact your local floodplain management and building department. 
• Wear protective gear and take photos and/or videos of the outside and inside of the property.                                                                    
• Keep swatches of carpet, drapes, and upholstery of unrepairable building finishes and contents when removing debris, as the type and quality of material may impact the amount payable on the claim.
• All removed materials need to be photographed before disposal.
• Follow the EPA’s guidelines for safely removing all mold. The NFIP will not cover mold damage if policyholders fail to take action to prevent the growth and spread of mold. For more information, view: www.floodsmart.gov/flood/document-damage.

Remote flood claims adjusting:

• Adjusters will make sure policyholders have the necessary technology and equipment (e.g., a digital camera or a cell phone with camera and something that can be used for measurements) and are comfortable using it to take the photographs required for the adjustment.
• The adjuster will also communicate how much time could be required to document the damage (2 to 4 hours, or more), and the importance of high-quality exterior and interior photos of the damaged and undamaged building and contents.
• Adjusters typically take their own measurements during a physical inspection; however, for remote adjusting, they will rely on the policyholder to take and document measurements using things like rulers, measuring tape, stepping off toe-to-heel, etc.
• There are some instances when a remote adjustment will not be an option, or it may not be the best one for a policyholder’s claim. Some examples include cases where: the policyholder does not have the technology needed; there are large losses with substantial damage; an expert, like an engineer is needed, or other perils are involved, like wind vs. water.

Working with your flood adjuster

• The building and personal property deductibles under the NFIP policy applies on a per claim basis.  If you had a flood claim from Hurricane Laura and had additional damage from Hurricane Delta, the adjuster assigned to handle your Hurricane Delta claim will determine if your damage requires a second claim and deductible.
• During the recovery process, it is important for policyholders to talk to the assigned adjuster or their flood insurance carrier before signing a water remediation contract to have work done that may not be covered under the policy.
• The important thing for policyholders to know is if they choose to have their claim remotely adjusted, they can request an in-person inspection at any time during the process. Adjusters are there to support policyholders and address their concerns throughout the claims process.
• Adjusters will show you an official identification card. Don't pay a fee to any third party to file your claim.
• After the adjuster’s inspection is complete, you will receive a copy of a detailed damage estimate. It is important that you review the estimate and speak with the adjuster concerning any questions you have about the estimate; or if you identify items that he/she omitted or require further review.
• To help ensure you receive a claim payment that re­flects your flood loss and is within your policy limit, ask your insurance company about any important deadlines you need to meet, like submitting your Proof of Loss form. You must submit a completed and signed Proof of Loss with all supporting documentation to your insurance company within 60 days of the loss.
• After your Proof of Loss is processed, you will receive a check made out to you and/or your mortgage company.
• Carefully review all the documents you receive before depositing the check.

Wind vs. water insurance claims:

• Hurricane Delta is a wind-and-water event that brought damage from rising waters, but also incurred wind damage to buildings like roof damage or damage from downed trees.
• The Standard Flood Insurance Policy (SFIP) pays only for direct physical loss by or from flooding to insured property.
• Your adjuster will be looking for signs of a general condition of flooding and a flood water line. Damage below this line is typically flood damage. Damage above the flood-water line is typically wind damage, such as water-stained ceilings or water damage at broken windows or exterior doors, missing shingles, turbine or fascia damage, water stains to the ceiling or down walls.  
• Your adjuster may ask for a copy of your wind or homeowner’s damage estimate to confirm no overlap in scope or payment of damage. 
• When it is too difficult to tell if the damage was from wind or flood, NFIP insurers may recommend the use of an expert to help determine causation and extent of damage by wind and/or flood.

Flood claim appeals

• FEMA’s goal is to ensure that you, as an NFIP policyholder, receive the amount you are owed for your claim(s) under the terms of your policy.
• If you believe your policy provides more coverage than you received payment for, ask your adjustor or insurer to clarify.
• If you receive a denial letter from your insurer for all or part of your claim, you can file a written appeal, including the denial letter and supporting documentation, within 60 days of the date you received the letter. Email your appeal to FEMA-NFIP-Appeals@fema.dhs.gov.
• There is no fee to file an appeal and you do not need a third party to represent you.
• To view more information on denials and appeals, visit https://www.floodsmart.gov/index.php/flood/appeal-your-claim-payment.

For more information on the claims process, view the NFIP Flood Insurance Claims Handbook, contact your insurance agent, visit FloodSmart.gov, or call the NFIP at 877-336-2627. Click here for an infographic on how to file a flood insurance claim.

christopher.teed Thu, 10/22/2020 - 17:19

FEMA Needs Your Current Contact Information

PENSACOLA, Fla. – After you register for federal disaster assistance, it is important that FEMA be able to contact you. Be aware that phone calls from FEMA may appear to come from unidentified numbers and make sure that FEMA has your current contact information.

FEMA may need to call some survivors in Bay, Escambia, Okaloosa, Santa Rosa and Walton counties to conduct a remote house inspection, via telephone, in order to be able to continue processing their application for assistance after the Hurricane Sally. FEMA also may contact survivors to obtain more information for their application.

If there are changes in your phone number, current address, banking or insurance information, you should let FEMA know or you may miss important telephone calls or correspondence.

You can update your contact information in several ways:

• Go online to DisasterAssistance.gov.
• Download the FEMA app for smartphones.
• Call 800-621-3362 (TTY 800-462-7585). Multilingual operators are available. The toll-free numbers are open from 7 a.m. to 10 p.m. local time, seven days a week. Those who use a relay service such as a videophone, InnoCaption or CapTel should provide FEMA with their specific phone number assigned to that service.

The deadline to register with FEMA is Dec. 1, 2020.

When calling applicants, FEMA specialists will have the applicant’s FEMA identification number, telephone number and address of the damaged property. They will not ask for money; there is no charge to apply for FEMA assistance. If you are suspicious about a caller, call the FEMA Helpline at 800-621-3362 (TTY 800-462-7585) to verify that FEMA is trying to reach you.

For more information about Hurricane Sally recovery in Florida, visit the FEMA disaster webpage at https://www.fema.gov/disaster/4564 or the Florida Division of Emergency Management webpage at https://www.floridadisaster.org/info/.

mayshaunt.gary Thu, 10/22/2020 - 09:43

Sports in Puerto Rico Strengthened with $15 Million in FEMA Funds

The Roberto Clemente Coliseum, the San Juan Natatorium and the Sixto Escobar Park are some of the facilities that will be repaired

GUAYNABO, Puerto Rico – Soon we will begin to see the recovery of some of the Island’s most well-known sports venues. The Roberto Clemente Coliseum, Sixto Escobar Park, the Pedrín Zorrilla Coliseum, the San Juan Natatorium, the Baldrich Club tennis courts and the Dr. José Celso Barbosa Park will be repaired with over $15.3 million in FEMA funds for damage related to Hurricane María.

Just over $7.3 million will help restore the Roberto Clemente Coliseum, which hosts various sporting and entertainment events such as basketball and boxing championships. Similarly, the San Juan Natatorium will be repaired with nearly $2.5 million for the benefit of the students of the Escuela del Deporte and various swim clubs and other aquatic training groups.

“Having rehabilitated facilities encourages family interaction and sports development in our communities. In these structures, outstanding athletes train daily to do their best for our country," said Federal Disaster Recovery Coordinator for Puerto Rico and the U.S. Virgin Islands, José Baquero Tirado.

Rebuilding these facilities places the island in a better position for other competitive events. This is how Sara Rosario Velez, President of the Puerto Rico Olympic Committee, known as COPUR, expressed her thoughts on the matter while describing the federal investment as an opportunity to highlight the island's sportsmanship at an international level.

“Right now the possibility of Puerto Rico hosting the Central American and Caribbean Games in 2022 is being analyzed and knowing that we can count on these facilities in the metropolitan area could be a relief for some sports that don't necessarily have the space in the west zone, which is where the games would be held,” she said.

The economic potential that sports tourism would generate increases as a result of the renovation of these facilities. Along with the benefit to the communities, various federations and athletes that depend on these sports centers, it is estimated that this tourism sector represents about $800 billion worldwide.  

Puerto Rican boxers will also benefit from restored facilities at the Sixto Escobar Park, where they are preparing to participate in the 2021 Olympics in Tokyo. “The repairs are necessary and in turn will motivate athletes to continue their training and have a better quality of preparation," said Tatiana Ortiz Rivera, a member of the National Pre-Selection Team of Amateur Boxing. 

In the case of the Baldrich courts, with a grant of more than $2.2 million, they are the only site on the island where the country's field hockey team is able to train.

For his part, the Executive Director of the Central Office for Recovery, Reconstruction and Resilience, Ottmar Chávez, mentioned that “the impact that these facilities receive with the recovery funds will allow sports activities and important events to resume, promoting tourism and economic development. Additionally, communities benefit by having their venues repaired for the enjoyment of all. These reconstruction efforts will always continue to promote communication and teamwork between FEMA, COR3 and the sub-recipients.”

Federal funding for the other sports centers includes about $1.9 million for the Sixto Escobar Park, $2.9 million for the Dr. Jose Celso Barbosa Park and over $954,000 for the Pedrín Zorrilla Coliseum.

To date, FEMA has obligated over $19 billion for costs related to hurricanes Irma and María, including projects to help rebuild infrastructure throughout Puerto Rico. FEMA works with COR3 through the agency’s Public Assistance program to obligate recovery funds to private nonprofit organizations, municipalities and agencies of the Government of Puerto Rico.

For more on Puerto Rico's recovery from Hurricane María, visit fema.gov/disaster/4339 and recuperacion.pr. Follow us on our social networks at Facebook.com/FEMAPuertoRico, Facebook.com/COR3pr and Twitter @COR3pr.

SAN JUAN, Puerto Rico (October 19, 2020)— Over $7.3 million will help restore the Roberto Clemente Coliseum, which hosts various sporting and entertainment events such as basketball and boxing championships.

SAN JUAN, Puerto Rico (October 19, 2020) -- Federal funding for other sports centers includes over $954,000 for the Pedrín Zorrilla Coliseum.  

frances.acevedo-pico Thu, 10/22/2020 - 07:44

Douglas County: External Outreach Site to Open in Glide to Help Wildfire Survivors

SALEM, OR – A FEMA External Outreach Site opens Oct. 22 in Glide to assist Oregon residents in Douglas County affected by recent wildfires and straight-line winds.

The site offers in-person visits for residents to get information about their application, ask questions about letters they receive from FEMA, and have their documents scanned to be part of their application.

Representatives from FEMA’s Individual Assistance program will be available at the site.

Hours for all FEMA External Outreach Sites are 8 a.m. to 6 p.m., Monday-Saturday. Outreach sites are also open in Medford, Eugene, Stayton, Lincoln and Estacada.

FEMA External Outreach Site #6 Old Middle School Gym—Opens 8 a.m. Oct. 22 301 Glide Loop Rd. Glide, Oregon 97443 The following External Outreach Sites are also available to assist disaster survivors:

FEMA External Outreach Site #1 

Central High School 815 South Oakdale Ave. 

Medford, Oregon 97501 

 

FEMA External Outreach Site #2 

Lane Events Center 796 W. 13th Ave. 

Eugene, Oregon 97402 

 

FEMA External Outreach Site #3 

Stayton Community Center 400 W. Virginia St. 

Stayton, Oregon 97385 

 

FEMA External Outreach Site #4 

Lincoln Outlet Mall 1500 S.E. East Devils Lake Rd. STE 200 

Lincoln City, Oregon 97367 

 

FEMA External Outreach Site #5 

Estacada City Hall 475 S.E. Main St. 

Estacada, Oregon 97023

 

At any time applicants with disabilities who may require a reasonable accommodation can ask FEMA staff directly or submit their accommodation request via email to FEMA’s Office of Civil Rights at FEMA-CivilRightsOffice@fema.dhs.gov or by calling FEMA’s Civil Rights Resource Line at 833-285-7448.

To reduce the risk of COVID-19 spread through person-to-person contact, wearing a mask or face covering is required to gain entry and visitors receive “no touch” temperature screenings. Hand sanitizer is available to survivors and staff.

Federal staff wear masks, face shields and gloves. Workstations are spaced six feet apart to provide an extra level of protection for survivors and staff. FEMA ensures that common areas are cleaned regularly during the day and workstations are sanitized after each visitor.

Survivors can visit any of the External Outreach Sites for in-person help; however, they do not need to visit an External Outreach Site to apply or update their application. They can apply for assistance or update an application in the following ways:

▪ Call FEMA toll-free at 800-621-3362 (TTY: 800-462-7585). The toll-free telephone lines operate from 7 a.m. to 10 p.m. PDT, seven days a week. ▪ Visit DisasterAssistance.gov. ▪ Check FEMA’s mobile app. ▪ Those who use a Relay service such as a videophone, InnoCaption or CapTel should update FEMA with their assigned number for that service. They should be aware phone calls from FEMA may come from an unidentified number.

All Oregonians – including those affected by the recent wildfires and straight-line winds – who have questions about repairing or rebuilding disaster damaged homes or want to learn more about building stronger and safer, to include creating defensive fire spaces, can contact FEMA Mitigation Specialists via email at FEMA-R10-MIT@fema.dhs.gov. This is a free service.

###

Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-3362 (TTY 800-462-7585). Those who use a Relay service such as a videophone, InnoCaption or CapTel should update FEMA with their assigned number for that service. They should be aware phone calls from FEMA may come from an unidentified number. Multilingual operators are available. (Press 2 for Spanish). At any time applicants with disabilities who may require a reasonable accommodation can ask FEMA staff directly or submit their accommodation request via email to FEMA’s Office of Civil Rights at FEMA-CivilRightsOffice@fema.dhs.gov or by calling FEMA’s Civil Rights Resource line at 833-285-7448. Follow FEMA Region 10 on Twitter and LinkedIn for the latest updates and visit FEMA.gov for more information. FEMA's mission is helping people before, during, and after disasters.

david.yost Wed, 10/21/2020 - 21:19

FEMA Awards $12.23 Million for Hurricane Irma Recovery in Florida

ORLANDO, Fla. – FEMA has awarded grants totaling $12,231,832 for the State of Florida to reimburse applicants for the costs of repairs following Hurricane Irma in 2017.

The FEMA Public Assistance grants include:

• Florida Keys Electric Cooperative: $11,105,629 for repairs to its distribution system, including poles, transformers, streetlights and other equipment and the administrative costs of tracking and accounting for labor, equipment and materials.
• Monroe County: $1,126,203 for repairs to the Marathon Airport including the baggage belt system, vinyl shade and aluminum canopies, hangar doors, roofs, security fences and gates, directional traffic and runway signage and other repair costs.

 

FEMA’s Public Assistance program provides grants to state, tribal, and local governments, and certain types of private nonprofit organizations, including some houses of worship, so that communities can quickly respond to and recover from major disasters or emergencies. The Florida Division of Emergency Management works with FEMA during all phases of the program and conducts final reviews of FEMA-approved projects.

 

The federal share for projects is not less than 75 percent of the eligible cost. The state determines how the nonfederal share of the cost of a project (up to 25 percent) is split with the subrecipients like local and county governments.

mayshaunt.gary Wed, 10/21/2020 - 14:55

FEMA Mobile Registration Center in Bay County Changes Locations

PENSACOLA, Fla. – A FEMA mobile registration center in Bay County has changed locations, effective Wednesday, Oct. 21, 2020.

 

The Mobile Registration Intake Center (MRIC) that has been operating at the Bay County Library has relocated to:

 

Sharon J. Sheffield Park

901 Ohio Ave., Lynn Haven, FL 32444

Hours: 9 a.m.-6 p.m. daily except Oct. 22 and Oct. 29 (9 a.m.-4 p.m.)

Temporally closes Oct. 24 and Oct. 25

Reopens Oct. 26 and closes permanently at 6 p.m. Oct. 30

 

Centers are operating in Bay, Escambia, Okaloosa, Santa Rosa and Walton counties. Disaster survivors can get help registering at any of the centers. Locations:

 

ESCAMBIA COUNTY

Marie Young Wedgewood Community Center, 6405 Wagner Rd., Pensacola, FL 32505

Hours: Daily 9 a.m.-6 p.m.

 

Lexington Terrace Community Center, 700 S. Old Corry Rd., Pensacola, FL 32507

Hours: Daily 9 a.m.-6 p.m.

 

Escambia County Equestrian Center, 7750 Mobile Highway, Pensacola, FL 32526

Hours: Daily 9 a.m.-6 p.m.

 

OKALOOSA COUNTY

Northwest Florida Fairgrounds, 1958 Lewis Turner Blvd, Fort Walton Beach, FL 32547

Hours: Daily 9 a.m.-6 p.m.

 

SANTA ROSA COUNTY

Pensacola State College, 5988 U.S. 90, Milton, FL 32583

Hours: Daily 9 a.m.-6 p.m.

 

WALTON COUNTY

Freeport Regional Sports Complex

563 Hammock Trail East, Freeport, FL 32439

Hours: Daily 9 a.m.-6 p.m.

Days of operation: Oct. 18-Oct. 22

 

Boys and Girls Club of the Emerald Coast

427 Greenway Trail, Santa Rosa Beach, FL 32459

Hours: Daily 9 a.m.-6 p.m.

Days of operation: Oct. 23-Oct. 28

 

The centers operate under COVID-19 protocols to ensure visitors and FEMA personnel are safe. Distancing and face coverings are required.

 

It is not necessary to visit a center to register with FEMA. Disaster survivors with uninsured losses can also apply by:

• Visiting DisasterAssistance.gov;
• Downloading the FEMA App; or by
• Calling 800-621-3362 (800-462-7585 TTY). Multilingual operators are available. The toll-free numbers are open from 7 a.m. to 10 p.m. local time, seven days a week. Those who use a relay service such as a videophone, InnoCaption or CapTel should provide FEMA with their specific phone number assigned to that service.

 

The deadline to register is Dec. 1, 2020.

 

The following information is necessary when you register:

• Address of the damaged dwelling where the damage occurred (pre-disaster address)
• Current mailing address
• Current telephone number
• Insurance information
• Total household annual income
• Routing and account number for checking or savings account (this allows FEMA to directly transfer disaster assistance funds into a bank account)
• A description of disaster-caused damage and losses

mayshaunt.gary Wed, 10/21/2020 - 12:56

FEMA Mobile Registration Center in Santa Rosa County Changing Locations

PENSACOLA, Fla. — A FEMA mobile registration center in Santa Rosa County will change locations, effective Wednesday, Oct. 21, 2020. 

 

The Mobile Registration Intake Center (MRIC) that has been operating at Pensacola State College South Santa Rosa Center will close at 6 p.m. today and reopen Wednesday morning at:

 

Gulf Breeze Community Center

800 Shoreline Drive, Gulf Breeze, FL 32561

Hours 9 a.m.-6 p.m.

 

Centers are operating in Bay, Escambia, Okaloosa, Santa Rosa and Walton counties. Disaster survivors can get help registering at any of the centers. Locations:

 

BAY COUNTY

Bay County Public Library, 898 West 11th St., Panama City, FL 32401

Hours: Daily 9 a.m.-6 p.m.

 

 

ESCAMBIA COUNTY

Marie Young Wedgewood Community Center, 6405 Wagner Rd., Pensacola, FL 32505

Hours: Daily 9 a.m.-6 p.m.

 

Lexington Terrace Community Center, 700 S. Old Corry Rd., Pensacola, FL 32507

Hours: Daily 9 a.m.-6 p.m.

 

Escambia County Equestrian Center, 7750 Mobile Highway, Pensacola, FL 32526

Hours: Daily 9 a.m.-6 p.m.

 

OKALOOSA COUNTY

Northwest Florida Fairgrounds, 1958 Lewis Turner Blvd, Fort Walton Beach, FL 32547

Hours: Daily 9 a.m.-6 p.m.

 

SANTA ROSA COUNTY

Pensacola State College, 5988 U.S. 90, Milton, FL 32583

Hours: Daily 9 a.m.-6 p.m.

 

WALTON COUNTY

Freeport Regional Sports Complex

563 Hammock Trail East, Freeport, FL 32439

Hours: Daily 9 a.m.-6 p.m.

Days of operation: Oct. 18-Oct. 22

 

Boys and Girls Club of the Emerald Coast

427 Greenway Trail, Santa Rosa Beach, FL 32459

Hours: Daily 9 a.m.-6 p.m.

Days of operation: Oct. 23-Oct. 28

 

The centers operate under COVID-19 protocols to ensure visitors and FEMA personnel are safe. Distancing and face coverings are required.

 

It is not necessary to visit a center to register with FEMA. Disaster survivors with uninsured losses can also apply by:

• Visiting DisasterAssistance.gov;
• Downloading the FEMA App; or by
• Calling 800-621-3362 (800-462-7585 TTY). Multilingual operators are available. The toll-free numbers are open from 7 a.m. to 10 p.m. local time, seven days a week. Those who use a relay service such as a videophone, InnoCaption or CapTel should provide FEMA with their specific phone number assigned to that service.

 

The following information is necessary when you register:

• Address of the damaged dwelling where the damage occurred (pre-disaster address)
• Current mailing address
• Current telephone number
• Insurance information
• Total household annual income
• Routing and account number for checking or savings account (this allows FEMA to directly transfer disaster assistance funds into a bank account)
• A description of disaster-caused damage and losses

mayshaunt.gary Wed, 10/21/2020 - 12:50

Disaster Recovery Centers to Close in Aguada and Hormigueros

GUAYNABO, Puerto Rico – The Disaster Recovery Centers in Aguada and Hormigueros will cease operations at 6 p.m. Friday, Oct. 23, but residents affected by Tropical Storm Isaías can still get help with their FEMA applications for disaster assistance.

Recovery centers remain open in Mayagüez and Rincón and specialists are available to answer your questions. You can make an appointment for an in-person visit to any open recovery center by calling the FEMA Helpline at 800-621-3362 (FEMA) or (TTY) 800-462-7585. You don’t need an appointment to have your documents scanned at the centers’ drive-thru lanes.

Mayagüez: Cancha MBA (Cancha Bajo Techo Carmen S Bouchet Marrero) Barrio Sábalos, Sector Nadal 475 Calle Ramón Emeterio Betances Mayagüez, Puerto Rico 00680

Rincón: Plaza de la Amistad Carr. 115 KM 12.6, Calle German Chaparro Rincón, Puerto Rico 00677

Disaster Recovery Center hours are 8 a.m. to 6 p.m. Monday to Saturday, and masks or face coverings are required.

The centers allow access to technology equipment for those with disabilities. If you need a sign language interpreter or specialized technology equipment, or you would like someone to accompany you to the appointment at the center, tell the specialist when you call the Helpline.

You don’t need to visit a Disaster Recovery Center to get help. A FEMA specialist is ready to answer your questions. You can decide which method is best for you:

• Call the FEMA Helpline at 800-621-3362 (FEMA) or (TTY) 800-462-7585. Press 2 for a Spanish-speaking operator. Lines are open from 7 a.m. to 11 p.m. daily.
• Visit www.DisasterAssistance.gov.
• Download FEMA’s mobile app. Select Disaster Resources and click on DisasterAssistance.gov. If you have an Apple device: Text APPLE to 43362 (4FEMA). For those with an Android device: Text ANDROID to 43362 (4FEMA). For more information go to: www.fema.gov/mobile-app.

For more information on Puerto Rico’s disaster recovery, visit www.fema.gov/disaster/4560 and Facebook: www.facebook.com/femapuertorico.

 

 

                                                                          ###

 

 

FEMA’s mission is helping people before, during, and after disasters. Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-FEMA (3362) or 711 for Video Relay Service. Multilingual operators are available. (Press 2 for Spanish.) TTY call 800-462-7585.

 

Follow us at:

www.facebook.com/femapuertorico

www.twitter.com/femaregion2

 

jassiel.oliveromelo Wed, 10/21/2020 - 11:32

Hurricane Delta Survivors - What to Expect After You Register with FEMA

BATON ROUGE, La. — If you were affected by Hurricane Delta and you live in Acadia, Calcasieu, Cameron, Jefferson Davis, and Vermilion Parish, you may be eligible for FEMA help. 

Assistance provided by FEMA for homeowners and renters can include grants for needed rentals and repairs to make their primary homes habitable. It can also help other serious disaster-related needs like replacing essential household items, medical and dental expenses and funeral and burial costs.

First, if you have an insurance policy, you should file a claim.

If you have uninsured or underinsured losses, contact FEMA by either going online to disasterassistance.gov, downloading the FEMA app or by calling the helpline at 800-621-3362 (TTY: 800-462-7585).

Information that you need to have when you register includes:

• Address of the damaged primary dwelling where the damage occurred;
• Current mailing address;
• Current telephone number;
• Insurance information;
• A description of disaster-caused damage and losses;
• Total household annual income;
• Routing and account number for checking or savings account so FEMA can directly transfer disaster assistance funds.

Home Inspections and COVID-19

If you reported that you cannot or may not be able to safely live in your home, it may be necessary for FEMA to perform an inspection of the damaged dwelling. Due to COVID-19, home inspections may be conducted remotely by phone.

For remote inspections, FEMA inspectors will contact you to ask questions about the type and extent of damage sustained. Remote inspections provide a new way of evaluating damage – as distinct from traditional, in-person inspections – and helping expedite the delivery of recovery assistance to survivors based on their eligibility.

If you had minimal damage and can live in your home, you will not automatically be scheduled for a home inspection when registering for FEMA assistance. If you find significant disaster-caused damage after you register with FEMA, you can request an inspection.

Part of the FEMA disaster-assistance registration process includes providing a call-back phone number for FEMA to contact you to set up a home inspection and other information. 

Applicants using a relay service, such as videophone, InnoCaption or CapTel, should provide your specific number assigned to that service.  It is important that FEMA is able to contact you, and you should be aware phone calls from FEMA may come from an unidentified number.

For the latest information on Hurricane Delta, visit www.fema.gov/disasters/hurricane-delta.

christopher.teed Wed, 10/21/2020 - 10:05

FEMA Assistance Can Help if Insurance Doesn’t Cover Losses

MONTGOMERY, Ala. – Homeowners and renters who suffered damage from Hurricane Sally in Baldwin, Mobile and Escambia counties should apply to FEMA for federal disaster assistance even if they have insurance.

While FEMA cannot duplicate insurance or other benefits, it may be able to help with uninsured or underinsured losses, or if your insurance settlement is delayed. Applicants should notify FEMA of their situation and provide insurance company documentation.

You may be eligible for a grant if you received a settlement from your insurance company and still have unmet disaster-related needs.

FEMA may still be able to assist with disaster-related temporary housing if you have exhausted the settlement from your insurance for additional living expenses.

You may be eligible for grants to cover emergency home repairs, disaster-related medical, dental and other disaster-related expenses if an insurance settlement is insufficient to cover those costs.

If your insurance settlement has been delayed longer than 30 days from the time you filed a claim, you should contact FEMA. After providing the necessary documentation – the claim number, date applied, and an estimate of how long it will take to receive a settlement – you may qualify for an advance that would have to be repaid to FEMA once the insurance settlement is received.

The quickest way to apply for federal assistance is online at www.disasterassistance.gov or by calling 800-621-3362 (TTY 800-462-7585). Multilingual operators are available. The toll-free numbers are open daily 6 a.m. to midnight, Central Time, 7 days a week.

Homeowners, renters and businesses of all sizes may obtain information about U.S. Small Business Administration (SBA) disaster loans by calling 800-659-2955 (TTY 800-877-8339) or online at www.SBA.gov. To apply for an SBA loan, visit www.disasterloan.sba.gov/ela/

For the latest information on Hurricane Sally, visit https://www.fema.gov/disaster/4563

felicia.jordan Wed, 10/21/2020 - 08:12

Vermilion Parish Drive-Thru Disaster Recovery Center Will Reopen for Hurricanes Delta and Laura Survivors

BATON ROUGE, La. - A drive-thru Disaster Recovery Center (DRC) will reopen in Vermilion parish Oct. 22 to help Hurricane Delta and Laura survivors.

All current DRCs in Acadia, Cameron and Calcasieu parishes are open to serve both storm’s survivors.  A feature of these centers is an easy and COVID-safe way for Louisianans to have documents scanned into their case file.

The drive-thru center operates under strict COVID-19 protocols to ensure visitors are safe. Masks or face coverings are required for entry and service. Survivors remain in their cars. A specialist wearing a face mask will receive and return documents through the car window.

No appointments are necessary. Hours of operation are 8 a.m. to 6 p.m. Monday through Saturday. The drive-thru center is located at:

LSU Agriculture Center

1105 W. Port St.

Abbeville, LA 70510

Additional DRCs are open in Louisiana. Survivors may visit any open center. To locate the closest center, click on egateway.fema.gov/ESF6/DRCLocator or on a smart phone you can text 43362 and type DRC (Your Zip Code), for example: DRC 01234.

Survivors don’t have to visit a DRC, if your home or business had losses from the storms you can get updates about applications, learn about the appeals process, or check the status of their application by logging into their account or submitting information by:

• Calling the FEMA Helpline at 800-621-3362 (TTY 800-462-7585).
• Visiting DisasterAssistance.gov/.
• To receive a link to download the FEMA app (depending on your device):
  • Apple devices: text APPLE to 43362
  • Android devices: text ANDROID to 43362

Visit fema.gov/about/news-multimedia/app

Those who use a relay service such as a videophone, InnoCaption or CapTel should update FEMA with their specific number assigned to that service.

The U.S. Small Business Administration operates a virtual business recovery center online at www.sba.gov/funding-programs/disaster-assistance or email FOCWAssistance@sba.gov. For assistance completing an SBA application, call 800-659-2955 (TTY at 800-877-8339) or email FOCWAssistance@sba.gov.

For the latest information on Hurricane Delta, visit www.fema.gov/disasters/hurricane-delta  or follow the FEMA Region 6 Twitter account at twitter.com/FEMARegion6

christopher.teed Tue, 10/20/2020 - 17:14

Sonoma County Homeowners Receive $1.2M FEMA Grant to Protect Against Flooding

OAKLAND, Calif. – The Federal Emergency Management Agency (FEMA) has granted $1.2 million to Sonoma County to protect six homes from Russian River floodwaters.

Flooding can be an emotionally and financially devastating event. It can destroy a home’s flooring, sheetrock, insulation, and electrical and mechanical components, necessitating extensive reconstruction. And floods are the most common natural hazard in Sonoma County, resulting in the most federally-declared disasters and property loss to the area. Over the past 25 years, the county experienced 14 winter storm and flood events.

Elevation of at-risk homes is the most efficient and cost-effective way to prevent flood damage. Completion of this project will significantly reduce the risk of damage by elevating a home’s living space by placing it on water-resistant posts and piers to protect the foundation’s integrity from fast-flowing flood water and eliminate the risk of structural fragments breaking away and damaging buildings downstream. Owners of elevated homes avoid post-flood clean-up, restoration costs and qualify for significantly lower flood insurance rates.

The $1.5 million project includes a $1.2 million grant from FEMA’s Hazard Mitigation Grant Program (HMGP), with the remaining $390,000 from non-federal sources.

FEMA’s HMGP helps states, territories, federally-recognized tribes, local communities, and certain private, non-profit organizations become more resilient to potential infrastructure damage and reduce future disaster costs. In the past 31 years, FEMA has invested nearly $1.4 billion to reduce disaster risk in California.

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FEMA’s mission is helping people before, during, and after disasters. Follow FEMA Region 9 online at twitter.com/femaregion9 or view more news releases at fema.gov/fema-regions/region-ix.

robert.barker Tue, 10/20/2020 - 13:26

Wildfires Have You Feeling Stressed, Anxious? Free Help is Just a Call or Text Away

SALEM, OR – It is normal to feel sad, stressed or overwhelmed after a major disaster. For adults and children having negative feelings or thoughts, free crisis counseling is available through the Substance Abuse and Mental Health Services Administration’s (SAMHSA) Disaster Distress Helpline.

Call 800-985-5990 (Spanish Press 2) or text “TalkWithUs” to 66746 (for Spanish text “Hablamos” to 66746) to connect with a trained crisis counselor. SAMHSA’s Disaster Distress Helpline provides free, 24/7, 365-day-a-year crisis counseling and support to people experiencing emotional distress related to natural or human-caused disasters.

Stress, anxiety, and other depression-like symptoms are common reactions after a disaster. This national hotline provides immediate crisis counseling for people who are feeling emotional distress related to any natural or human-caused disaster. The hotline is toll-free, multilingual, and confidential, offering crisis support service to all residents in the United States and its territories.

Counselors can also provide information about recognizing emotional distress and its effects, coping tips and referrals to other call centers for more support.

For more information about who is most at risk for emotional distress from wildfires and to find related resources, visit https://www.samhsa.gov/find-help/disaster-distress-helpline.

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Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-3362 (TTY 800-462-7585). Those who use a Relay service such as a videophone, InnoCaption or CapTel should update FEMA with their assigned number for that service.  They should be aware phone calls from FEMA may come from an unidentified number. Multilingual operators are available. (Press 2 for Spanish).

At any time applicants with disabilities who may require a reasonable accommodation can ask FEMA staff directly or submit their accommodation request via email to FEMA’s Office of Civil Rights at FEMACivilRightsOffice@fema.dhs.gov or by calling FEMA’s Civil Rights Resource line at 833-285-7448.

Follow FEMA Region 10 on Twitter and LinkedIn for the latest updates and visit FEMA.gov for more information.

FEMA's mission is helping people before, during, and after disasters.

Savannah.Brehmer Tue, 10/20/2020 - 11:44

FEMA Mobile Registration Centers in Escambia County Change Locations

PENSACOLA, Fla. – Three FEMA mobile registration centers in Escambia County have changed locations, effective Monday, Oct. 19, 2020.

 

The centers, called Mobile Registration Intake Centers (MRIC), are staffed with FEMA personnel who can assist with registration and answer questions about disaster-assistance programs. They replace centers that had been operating at other locations in Escambia County. New center locations:

 

ESCAMBIA COUNTY

Marie Young Wedgewood Community Center

6405 Wagner Rd.

Pensacola, FL 32505

Hours: 9 a.m.-6 p.m.

 

Lexington Terrace Community Center

700 S. Old Corry Field Rd.

Pensacola, FL 32507

Hours: 9 a.m.-6 p.m.

 

Escambia County Equestrian Center

7750 Mobile Hwy

Pensacola, FL 32526

Hours: 9 a.m.-6 p.m.

 

Centers are operating in Bay, Escambia, Okaloosa, Santa Rosa and Walton counties. Disaster survivors can get help registering at any of the centers. Locations:

 

BAY COUNTY

Bay County Public Library, 898 West 11th St., Panama City, FL 32401

Hours: Daily 9 a.m.-6 p.m.

 

OKALOOSA COUNTY

Northwest Florida Fairgrounds, 1958 Lewis Turner Blvd., Fort Walton Beach, FL 32547

Hours: Daily 9 a.m.-6 p.m.

 

SANTA ROSA COUNTY

Pensacola State College, South Rosa Center, 5075 Gulf Breeze Pkwy, Gulf Breeze, FL 32563

Hours: Daily 9 a.m.-6 p.m.

 

Pensacola State College, 5988 U.S. 90, Milton, FL 32583

Hours: Daily 9 a.m.-6 p.m.

 

WALTON COUNTY

Freeport Regional Sports Complex, 563 Hammock Trail East, Freeport, FL 32439

Hours: Daily 9 a.m.-6 p.m.

Days of operation: Oct. 18-Oct. 22

 

Boys and Girls Club of the Emerald Coast, 427 Greenway Trail, Santa Rosa Beach, FL 32459

Hours: Daily 9 a.m.-6 p.m.

Days of operation: Oct. 23-Oct. 28

 

The centers operate under COVID-19 protocols to ensure visitors and FEMA personnel are safe. Distancing and face coverings are required.

 

It is not necessary to visit a center to register with FEMA. Disaster survivors with uninsured losses can also apply by:

• Visiting DisasterAssistance.gov;
• Downloading the FEMA App; or by
• Calling 800-621-3362 (800-462-7585 TTY). Multilingual operators are available. The toll-free numbers are open from 7 a.m. to 10 p.m. local time, seven days a week. Those who use a relay service such as a videophone, InnoCaption or CapTel should provide FEMA with their specific phone number assigned to that service.

 

The following information is necessary when you register:

• Address of the damaged dwelling where the damage occurred (pre-disaster address)
• Current mailing address
• Current telephone number
• Insurance information
• Total household annual income
• Routing and account number for checking or savings account (this allows FEMA to directly transfer disaster assistance funds into a bank account)
• A description of disaster-caused damage and losses

mayshaunt.gary Tue, 10/20/2020 - 09:50

FEMA Provides $6.3 Million to the Illinois Emergency Management Agency

CHICAGO - The U.S. Department of Homeland Security’s Federal Emergency Management Agency (FEMA) announced today that $6,372,740 in federal funding has been made available to the Illinois Emergency Management Agency for costs associated with emergency management activities and the purchase of medical equipment in response to the COVID-19 pandemic.

This grant funding is part of the recovery efforts for the federal disaster declaration of March 26, 2020. This funding was part of two federal grants reimbursing IEMA for costs incurred by the state for the COVID-19 response. Costs included purchasing medical equipment, training personnel, disseminating public information, and purchasing and distributing essential commodities and supplies.

“FEMA’s Public Assistance Program is an important resource for communities affected by COVID-19,” said Kevin M. Sligh, acting regional administrator, FEMA Region 5. “This grant funding has helped ensure the state of Illinois has the critical resources necessary to help combat this virus.”

FEMA provides a 75 percent federal share of eligible reimbursable expenses for this project. The eligible costs for both projects totaled $4,251,588 and $4,245,398.80.

 FEMA’s Public Assistance Program provides funding to local government jurisdictions and eligible private non-profits for the repair, replacement, or restoration of disaster-damaged infrastructure as well as costs incurred for debris removal, disaster cleanup and emergency actions taken to protect lives or property.  To learn more, visit FEMA’s website at https://www.fema.gov/public-assistance-local-state-tribal-and-non-profit.

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FEMA’s mission is helping people before, during, and after disasters.

troy.christensen Tue, 10/20/2020 - 09:22

More Than $1 Million in Federal Assistance Approved for Puerto Rico Isaías Survivors

GUAYNABO, Puerto Rico – More than $1 million has been approved in FEMA grants and U.S. Small Business Administration disaster loans to help residents affected by Tropical Storm Isaías, which caused landslides and flooding in western Puerto Rico in the waning days of July.

Here is a snapshot of the disaster recovery effort as of Oct. 18:

• 867 people have contacted FEMA for help or information regarding disaster assistance.
• 182 households have been approved for FEMA grants for homeowners and renters, including:
  • More than $324,000 approved for housing grants, including short-term rental assistance and home repair costs.
  • Nearly $393,000 approved for other essential disaster-related needs such as medical and dental expenses and lost personal possessions.

• 83 homeowners and renters are receiving rental assistance.

• 445 virtual home inspections have been completed.
• 869 visits were made to Disaster Recovery Centers in the four designated municipalities: Aguada, Hormigueros, Mayagüez and Rincón.

The SBA has approved more than $362,000 in low-interest disaster loans to businesses and homeowners.

No matter the degree of loss or insurance coverage, survivors in the four municipalities are encouraged to apply for help if the damage occurred July 29 to July 31. The deadline to apply is Monday, Nov. 9.

There are several ways to apply:

• Call the FEMA Helpline at 800-621-3362 (FEMA) or (TTY) 800-462-7585. Press 2 for a Spanish-speaking operator. Lines are open from 7 a.m. to 11 p.m. daily.
• Visit www.DisasterAssistance.gov.
• Download FEMA’s mobile app. Select Disaster Resources and click on DisasterAssistance.gov. If you have an Apple device: Text APPLE to 43362 (4FEMA). For those with an Android device: Text ANDROID to 43362 (4FEMA). For more information go to: www.fema.gov/mobile-app.

You may receive an application for a low-interest SBA disaster loan. If you receive one, complete and return it to SBA to be considered for additional federal assistance.

To apply for an SBA loan, visit www.sba.gov/funding-programs/disaster-assistance, call 800-659-2955 or email FOCEAssistance@sba.gov.

For more information on Puerto Rico’s disaster recovery, visit www.fema.gov/disaster/4560 and Facebook: www.facebook.com/femapuertorico.

 

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FEMA’s mission is helping people before, during, and after disasters. Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-FEMA (3362) or 711 for Video Relay Service. Multilingual operators are available. (Press 2 for Spanish.) TTY call 800-462-7585.

 

Follow us at:

www.facebook.com/femapuertorico

www.twitter.com/femaregion2

jassiel.oliveromelo Tue, 10/20/2020 - 09:18

FEMA Provides $6.3 Million to the Illinois Emergency Management Agency

CHICAGO - The U.S. Department of Homeland Security’s Federal Emergency Management Agency (FEMA) announced today that $6,372,740 in federal funding has been made available to the Illinois Emergency Management Agency for costs associated with emergency management activities and the purchase of medical equipment in response to the COVID-19 pandemic.

This grant funding is part of the recovery efforts for the federal disaster declaration of March 26, 2020. This funding was part of two federal grants reimbursing IEMA for costs incurred by the state for the COVID-19 response. Costs included purchasing medical equipment, training personnel, disseminating public information, and purchasing and distributing essential commodities and supplies.

“FEMA’s Public Assistance Program is an important resource for communities affected by COVID-19,” said Kevin M. Sligh, acting regional administrator, FEMA Region 5. “This grant funding has helped ensure the state of Illinois has the critical resources necessary to help combat this virus.”

FEMA provides a 75 percent federal share of eligible reimbursable expenses for this project. The eligible costs for both projects totaled $4,251,588 and $4,245,398.80.

 FEMA’s Public Assistance Program provides funding to local government jurisdictions and eligible private non-profits for the repair, replacement, or restoration of disaster-damaged infrastructure as well as costs incurred for debris removal, disaster cleanup and emergency actions taken to protect lives or property.  To learn more, visit FEMA’s website at https://www.fema.gov/public-assistance-local-state-tribal-and-non-profit.

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FEMA’s mission is helping people before, during, and after disasters.

Follow FEMA online at twitter.com/fema, twitter.com/femaregion5, www.facebook.com/fema, and www.youtube.com/fema.  The social media links provided are for reference only.  FEMA does not endorse any non-government websites, companies or applications

cassie.ringsdor Tue, 10/20/2020 - 08:45

10 Tips to Know: #BeCyberSmart to be Cyber Secure

CHICAGO – October is National Cybersecurity Awareness Month and the Federal Emergency Management Agency (FEMA) Region 5 office wants everyone to Do Your Part. #BeCyberSmart and get the resources you need to be safe online.

“Protecting against potential cyberattacks should be a part of everyone’s overall disaster preparedness plan,” said Kevin M. Sligh, acting regional administrator, FEMA Region 5.  “Take the time now to set-up the proper controls in your online life—whether at home, work or school—to keep you, your family and your information safe and secure.”

“Cybersecurity starts with each of us, and is everyone’s responsibility,” said Alex Joves, regional director, Cybersecurity & Infrastructure Security Agency (CISA) Region 5. Cyber self-defense basics can go a long way to keeping you and your data out of the hands of bad actors.”

The following are things you can do now before a cyberattack occurs:

1. Use strong passwords that are 12 characters or longer. Use upper and lowercase letters, numbers and special characters. Use a password manager.
2. Use a stronger authentication such as a PIN or password that only you would know. Consider using a separate device that can receive a code or uses a biometric scan (e.g. fingerprint scanner).
3. Watch for suspicious activity that asks you to do something right away, offers something that sounds too good to be true or needs your personal information. Think before you click.
4. Check your account statements and credit reports regularly.
5. Use secure Internet communications.
6. Use sites that use HTTPS if you will access or provide any personal information. Do not use sites with invalid certificates. Use a Virtual Private Network (VPN) that creates a secure connection.
7. Use antivirus solutions, malware and firewalls to block threats.
8. Regularly back up your files in an encrypted file or encrypted file storage device.
9. Limit the personal information you share online. Change privacy settings and do not use location features.
10. Protect your home network by changing the administrative and WiFi passwords regularly. When configuring your router, choose the WiFi Protected Access 2 (WPA2) Advanced Encryption Standard (AES) setting, which is the strongest encryption option.

To learn more about National Cybersecurity Awareness Month, or to find tip sheets and resources for reducing cybersecurity risks and protecting yourself online visit CISA’s website at www.cisa.gov/national-cybersecurity-awareness-month-resources. You can also find cybersecurity information at www.ready.gov/cybersecurity. 

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FEMA’s mission is helping people before, during, and after disasters.

Follow FEMA online at twitter.com/fema, twitter.com/femaregion5, www.facebook.com/fema, and www.youtube.com/fema.  The social media links provided are for reference only.  FEMA does not endorse any non-government websites, companies or applications

cassie.ringsdor Tue, 10/20/2020 - 08:42

FEMA Deadline to Register for Laura Help One Week Away

BATON ROUGE, La. —  Renters and homeowners in parishes designated for FEMA assistance after Hurricane Laura have until Oct. 27 to register for help.

Federal assistance includes help for temporary housing, rental assistance and repair or replacement of damaged property.

Additionally, grants may be available to help with other expenses such as medical and dental care, childcare, funeral and burial costs, replacing essential household items, moving and storage, vehicle repairs and cleanup.

To see if you live in a designated parish, visit: https://www.fema.gov/disaster/4559/designated-areas.

For more information or to register for assistance:

• Call the FEMA Helpline at 800-621-3362 (TTY 800-462-7585).
• Visit disasterassistance.gov/.
• To find a drive-thru Disaster Recovery Center (DRC), text 43362 and type DRC and your ZIP code (for example DRC 12345).
• To receive a link to download the FEMA app:
  • Apple devices: text APPLE to 43362
  • Android devices: text ANDROID to 43362
• Visit fema.gov/about/news-multimedia/app
• Call 211 or text 527435837 to 898-211. For Louisiana evacuees that are now out-of-state, please call 337-310-4636. To get support, this number also is valid for TTY out-of-state users.
• Those who use a relay service such as a videophone, InnoCaption or CapTel should update FEMA with their specific number assigned to that service.

SBA low-interest disaster loans are available for businesses of any size and certain nonprofits up to $2 million for property damage. For small businesses, those engaged in aquaculture, and most private nonprofits can borrow up to $2 million for working capital needs even if there is no property damage.

Homeowners can borrow up to $200,000 to repair or replace a primary residence. For homeowners and renters, up to $40,000 to replace personal property, including vehicles, is available.

Businesses and residents can apply online at www.sba.gov/funding-programs/disaster-assistance or email FOCWAssistance@sba.gov. For assistance completing an SBA application, call 800-659-2955. Deaf and hard-of-hearing individuals may call (800) 877-8339 or email FOCWAssistance@sba.gov.

To schedule an appointment to meet with an SBA customer service representative please call the SWLA Economic Development Alliance at (337) 433-3632. The center will be open Mondays - Fridays, 9 a.m. – 3 p.m. and is located at:

Calcasieu Parish

SBA/Business Recovery Center

Southwest Entrepreneurial and Economic Development (SEED) Center

Willis Noland Conference Center, Second Floor

4310 Ryan St.

Lake Charles, LA 70605

Hurricane Laura survivors with home repair questions should contact FEMA mitigation outreach at 866-579-0820 or at fema-mitoutreach-4559@fema.dhs.gov Monday-Saturday, 8am to 6pm CDT. To view mitigation resources visit https://fema.connectsolutions.com/lauramit/.

For the latest information on Hurricane Laura, visit www.fema.gov/disaster/4559 or follow the FEMA Region 6 Twitter account at twitter.com/FEMARegion6.

christopher.teed Tue, 10/20/2020 - 08:05

Mobile Registration Intake Center Open in Tulare County

SACRAMENTO, Calif. – A FEMA Mobile Registration Intake Center serving wildfire survivors will open Oct. 20 in Tulare County. Hours are 8 a.m. to 5 p.m. weekdays and 9 a.m. to 3 p.m. weekends.

The center is part of the ongoing response and recovery mission for FEMA and the State of California to support survivors of the SQF Complex Fire, which includes the Castle Fire and Shotgun Fire.

The center is in a parking lot on the east side of Tulare County Government Plaza, 1055 W. Henderson Ave., Porterville CA 93257.

Survivors can register with FEMA for federal aid in one of three ways:

• online at www.disasterassistance.gov;
• by downloading the FEMA app to a smartphone or tablet;
• or by calling the FEMA Helpline at 800-621-3362 (TTY 800-462-7585) between 7 a.m. and 10:30 p.m. PDT. If you use a relay service such as a videophone, Innocaption or CapTel, provide FEMA the specific number assigned to that service when you register.
• The helpline staff can also answer questions about applications already submitted.

Tulare County was added to an earlier FEMA disaster declaration, allowing residents with damage from the wildfires to apply for financial assistance that may include rent, home repair, home replacement and other disaster-related needs such as childcare, medical and dental expenses.

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bree-constance… Mon, 10/19/2020 - 22:14