Disaster Assistance Teams Meeting Survivors Where They Are

Sometimes, after a disaster, applying for FEMA assistance can be a challenge. Disaster Recovery Centers are not always convenient, bad internet connection prevents using DisasterAssistance.gov, or there are long holds on the FEMA Helpline.

To ensure survivors can apply for assistance, FEMA sends teams of Disaster Survivor Assistants into many neighborhoods affected by a disaster, often going door-to-door to assist survivors.

These teams will be easily recognizable by their official photo identification. If you meet people offering assistance, first ask to see their ID before giving any personal information. They may have FEMA clothing, but that can be easily faked. 

They are there helping you and your neighbors apply for assistance and providing other information to get your recovery started. Representatives are also available for Town Hall meetings and Community Events upon request.

There are several ways to apply:

• Call the FEMA Helpline at 800-621-3362. Help is available in most languages. The Helpline is available daily from 7 a.m. to 1 a.m. ET.
• Go online to DisasterAssistance.gov (also in Spanish).
• Download the FEMA mobile app (also in Spanish), available at Google Play or the Apple App Store.

Disaster assistance may provide temporary help and a place to stay while you build your recovery plan. Although the federal government cannot make you whole, it may be able to help your recovery move forward by providing grants for basic repairs to make your home safe, accessible and secure.

kwei.nwaogu Wed, 04/03/2024 - 18:24

Understanding Your FEMA Letter

CRANSTON, R.I. – Survivors who applied for assistance from FEMA for the December 17-19, 2023, or January 9-13, 2024, flooding and severe storms, will receive a determination letter from FEMA explaining the status of their application. If the applicant is found eligible for assistance, the letter will explain the amount of assistance FEMA approved and information on the appropriate use of disaster assistance funds.  

If the applicant is found ineligible, please read the letter carefully and entirely as it will explain the reasons for the ineligibility and what may be needed to submit with an appeal letter for reconsideration. In some circumstances, the survivor may only need to submit additional information or supporting documentation for FEMA to continue processing the application. 

Examples of missing documentation may include:

• Proof of insurance coverage
• Settlement of insurance claims or denial letter from insurance provider
• Proof of identity
• Proof of occupancy
• Proof of ownership
• Proof that the damaged property was the applicant’s primary residence at the time of the disaster.

Questions about your letter can be answered by calling the disaster assistance helpline at 800-621-3362. You may also visit your nearest Disaster Recovery Center (DRC). For information on open DRCs, and DRC hours you can visit our DRC Locator page at: fema.gov/drc. Search by state and select Rhode Island.

Appealing FEMA’s Decision

Survivors may submit an appeal letter and documents supporting their claim, such as a contractor’s estimate for home repairs, or missing documents as described in the determination letter for additional consideration.

FEMA cannot duplicate assistance provided by another source, such as insurance settlements. Survivors who are underinsured may receive additional assistance for unmet needs after insurance claims have been settled.

The appeal must be in writing. In a signed and dated letter, explain the reason(s) for the appeal. It should include: 

• Applicant’s full name 
• Disaster number (DR-4765 for the severe storm and flooding from Dec. 17-19. 2023 or DR-4765 for the severe storm and flooding from Jan. 9-13, 2024.)
• Address of the pre-disaster primary residence 
• Applicant’s current phone number and address 
• The FEMA application number on all documents

If you choose to have a third party submit an appeal letter on your behalf, the appeal letter must be signed by the third party. Additionally, please include a statement signed by you authorizing the third party to appeal on your behalf.  

Appeal letters must be postmarked within 60 days of the date of the determination letter. Letters and supporting documents may be submitted to FEMA by fax, mail or via a FEMA online account. To set up an online account, visit DisasterAssistance.gov, click on “Apply Online” and follow the directions. 

By mail: FEMA National Processing Service Center, P.O. Box 10055, Hyattsville MD 20782-7055

By fax: 800-827-8112 Attention: FEMA 

You may also visit your nearest Disaster Recovery Center to submit your appeal. 

For an accessible video on the FEMA eligibility letter, visit FEMA Accessible: Understanding Your Letter - YouTube.

For the latest information visit 4765 | FEMA.gov.  and 4766 | FEMA.gov. Follow the FEMA Region 1 account at Twitter twitter.com/FEMARegion1 or the Facebook page at facebook.com/FEMA.

For updates on the Rhode Island response and recovery, follow the Rhode Island Emergency Management Agency on Twitter at twitter.com/RhodeIslandEMA, on Facebook at www.facebook.com/RhodeIslandEMA, or visit www.riema.ri.gov. 

barbara.murien… Wed, 04/03/2024 - 18:19

A Disaster Recovery Center Opens in Coventry

CRANSTON, R.I. – The state of Rhode Island and FEMA have opened a Disaster Recovery Center in Coventry in Kent County to help Rhode Island residents affected by the severe storms and flooding that took place from December 17-19, 2023, and January 9-13, 2024. At the center, survivors will be able to apply for FEMA assistance, upload documents and get answers to questions in person. 

We anticipate additional centers opening in the affected areas soon.

Representatives from the U.S. Small Business Administration will also be at the center to explain how to apply for SBA’s low-interest disaster loans for homeowners, renters, businesses, and private nonprofits.

The center is located at:

Coventry Town Hall Annex
1675 Flat River Road
Coventry, RI 02816

Hours of operation for all centers are: 8 a.m.– 6:30 p.m. Monday through Friday, and 8 a.m. to 4:30 p.m. Saturdays. Closed Sundays.

Survivors can visit any open center; they don’t have to visit their local center.

The other current site is located at:

Curtis Corner Middle School
301 Curtis Corner Road
Wakefield, RI  02879

All centers are accessible to people with disabilities and access and functional needs and are equipped with assistive technology equipment. If you need a reasonable accommodation or sign language interpreter, please let a FEMA specialist at the center know. 

Residents don’t need to visit a DRC to apply for FEMA assistance. To apply without visiting a center, register with FEMA in one of the following ways: 

• Call 1-800-621-3362. Phone lines operate from 7 a.m. to 1 a.m. seven days a week. Help is available in most languages. If you use video relay service (VRS), captioned telephone service or others, give FEMA your number for that service.
• Download the FEMA Mobile App. (also in Spanish), available at Google Play or the Apple App Store
• Online at DisasterAssistance.gov (also in Spanish). 

For an accessible video on how to apply for assistance go to, youtube.com/watch?v= WZGpWI2RCNw.

For the latest information visit 4765 | FEMA.gov or 4766 | FEMA.gov. Follow FEMA on X, formerly known as Twitter, at twitter.com/femaregion1 and at facebook.com/fema.

For updates on the Rhode Island response and recovery, follow the Rhode Island Emergency Management Agency on Twitter at  twitter.com/RhodeIslandEMA, on Facebook at www.facebook.com/RhodeIslandEMA, or visit www.riema.ri.gov.  

barbara.murien… Wed, 04/03/2024 - 17:58

A Disaster Recovery Center Opens in Wakefield

CRANSTON, R.I. – The state of Rhode Island and FEMA have opened a Disaster Recovery Center in Wakefield in Washington County to help Rhode Island residents affected by the severe storms and flooding that took place from December 17-19, 2023, and January 9-13, 2024. At the center, survivors will be able to apply for FEMA assistance, upload documents and get answers to questions in person. 

We anticipate additional centers opening in the affected areas soon.

Representatives from the U.S. Small Business Administration will also be at the center to explain how to apply for SBA’s low-interest disaster loans for homeowners, renters, businesses, and private nonprofits.

The center is located at:

Curtis Corner Middle School

301 Curtis Corner Road

Wakefield, RI  02879

Hours of operation: 8 a.m.– 6:30 p.m. Monday through Friday, and 8 a.m. to 4:30 p.m. Saturdays. Closed Sundays.

All centers are accessible to people with disabilities and access and functional needs and are equipped with assistive technology equipment. If you need a reasonable accommodation or sign language interpreter, please let a FEMA specialist at the center know. 

Residents don’t need to visit a DRC to apply for FEMA assistance. To apply without visiting a center, register with FEMA in one of the following ways: 

• Call 1-800-621-3362. Phone lines operate from 7 a.m. to 1 a.m. seven days a week. Help is available in most languages. If you use video relay service (VRS), captioned telephone service or others, give FEMA your number for that service.
• Download the FEMA Mobile App. (also in Spanish), available at Google Play or the Apple App Store
• Online at DisasterAssistance.gov (also in Spanish). 

For an accessible video on how to apply for assistance go to, youtube.com/watch?v= WZGpWI2RCNw.

For the latest information visit 4765 | FEMA.gov or 4766 | FEMA.gov. Follow FEMA on X, formerly known as Twitter, at twitter.com/femaregion1 and at facebook.com/fema.

For updates on Rhode Island’s response and recovery operations, follow the Rhode Island Emergency Management Agency on Twitter (X) twitter.com/RhodeIslandEMA and Facebook facebook.com/RhodeIslandEMA.  

barbara.murien… Wed, 04/03/2024 - 17:49

COFA Wildfire Survivors May Now Apply for FEMA Disaster Assistance

HONOLULU – Citizens of the Freely Associated States, collectively known as COFA citizens, may now apply for FEMA disaster assistance for losses caused by the Aug. 8 wildfires and high winds on Maui.

President Biden recently signed the Compact of Free Association Amendments Act of 2024, which extended federal benefits to COFA citizens who legally reside in the United States. Among them are citizens of the Republic of Palau, the Federated States of Micronesia, and the Republic of the Marshall Islands. 

The change in the law allows COFA citizens who were previously ineligible for FEMA disaster assistance due to their COFA status to now apply for FEMA’s Individuals and Households program.

The 60-day application period began Monday, April 1, and ends Friday, May 31. To apply, eligible COFA citizens must show that their primary residence on Maui was affected by the wildfires.

FEMA assistance may address a range of serious needs, including funeral expenses, temporary housing, replacement of essential personal property, and disaster-related medical, dental, transportation, moving-and-storage and childcare expenses. 

The program covers uninsured or underinsured losses. However, FEMA cannot provide financial assistance when any other source has provided assistance or funding for the same disaster-related need. For example, FEMA cannot provide assistance if insurance, voluntary agencies, or nonprofits covered the same need.

To apply, COFA citizens may call 808-784-1952 or visit the Lahaina Disaster Recovery Center in the Civic Center Gymnasium at 1840 Honoapi‘ilani Highway. Phone lines and recovery center hours are 8 a.m. to 4 p.m. HST Monday to Friday; 8 a.m. to 2 p.m. HST Saturday; closed Sundays.

To demonstrate their COFA status, COFA citizens may show either a valid, unexpired Micronesia, Marshall Islands or Palauan passport, a Micronesia Social Security card, a birth certificate, an admission stamp in their passports or an I-94 form issued by U.S. Customs and Border Patrol. 

For more information on documents needed to apply for FEMA assistance, visit Resources for Citizens of Micronesia and the Marshall Islands. Palau citizens can also refer to Fact Sheet: Status of Citizens of the Republic of Palau (uscis.gov).

At the Lahaina Disaster Recovery Center, interpreters are available to help applicants in their preferred languages, including Marshallese, Chuukese, Kosraean, Palauan, Carolinian, Chamorro and American Sign Language. 

FEMA’s Disaster Survivor Assistance specialists on Maui are also available to help COFA citizens apply for FEMA assistance.

For the latest information on the Maui wildfire recovery efforts, visit mauicounty.gov, mauirecovers.org, fema.gov/disaster/4724 and Hawaii Wildfires - YouTube. Follow FEMA on social media: @FEMARegion9 and facebook.com/fema. You may also get disaster assistance information and download applications at sba.gov/hawaii-wildfires. 

nicole.timonshipman Tue, 04/02/2024 - 00:28

Michiganders: Every Disaster Requires a Separate Application for Assistance

LANSING, Mich. – If you were affected by the Aug. 24-26, 2023 severe storms, tornadoes and flooding, and you applied for or received FEMA assistance for a previous disaster, you need to submit a new application for assistance.

By law, FEMA can only pay for damage caused by a federally declared disaster. Every disaster is different and requires a separate application for assistance. This helps make sure the right assistance flows quickly to those who need it.

It’s easy to apply one of four ways:

• Go online to DisasterAssistance.gov. 
• Use the FEMA mobile app. 
• Call the FEMA Helpline at 800-621-3362. The Helpline is open 7 a.m. to 11 p.m. daily. Multilingual operators are available. If you use a video relay service, captioned telephone service or other accessibility service, give FEMA your number for that service when you call.
• Visit any Disaster Recovery Center. For locations and hours, visit fema.gov/drc.

The deadline to apply is Wednesday, May 8, 2024. The deadline was recently extended to give all survivors more time to apply. 

For more information about the disaster recovery operation in Michigan, visit www.fema.gov/disaster/4757. 

kirsten.chambers Mon, 04/01/2024 - 19:23

FEMA Commemorates 45 Years of Emergency Management

WASHINGTON -- This week, FEMA Administrator Deanne Criswell commemorates FEMA’s 45th year of helping people before, during and after disasters. As we observe this anniversary, we honor the dedication of our workforce and continue our commitment to shaping an agency ready to meet our country’s needs in an ever-evolving disaster landscape. 

“For 45 years, FEMA employees have served on the front lines to help people in their greatest time of need,” said Administrator Criswell. “Our employees are the heartbeat of our agency. Together, we’re building a more resilient nation by mitigating disasters and improving how we help people on their worst day.  As our agency continues to grow and adapt to the needs of our country, I also challenge my team to keep leaning forward, improving our existing programs, harnessing new technology, and positioning ourselves for the increasing frequency and severity of disasters. I am proud of our agency’s service to our nation, for our role is more important now than ever before.” 

FEMA was established by President Jimmy Carter through an executive order signed on April 1, 1979. He charged the agency with the dual mission of civil defense and disaster response and recovery. His dedication and legacy of public service continues to guide our workforce. 

Over the last 45 years our all-hazards agency has responded thousands of disasters. Through billions of dollars in grants and trainings, we’ve also worked diligently to prepare our nation for disasters and mitigate their effects. 

Though our agency continues to evolve and adapt, we remain as committed to serving people facing disasters as we were when President Carter founded our agency 45 years ago.

amy.ashbridge Mon, 04/01/2024 - 16:44

FEMA Celebrates 45th Anniversary with Commitment to Community and Service

ST. CROIX, U.S. Virgin Islands -- FEMA is proud to announce its 45th anniversary, marking over four decades of dedicated service to communities across the United States, including the U.S. Virgin Islands.

Since its inception, April 1, 1979, FEMA has been steadfast in its mission to support and assist communities in times of need. As part of this commitment, FEMA staff are not only employees but also residents of the communities they serve. Their deep-rooted connection to the community drives their passion and dedication to providing assistance and support to their fellow community members.

"In celebrating our 45th anniversary, we reflect on the journey that has brought us here and reaffirm our commitment to serving the people of the U.S. Virgin Islands," said Kristen Hodge, Director, FEMA USVI Recovery Office. "Our members live and breathe the spirit of service, and we are honored to be part of these communities."

To mark this milestone, FEMA is highlighting some of its significant accomplishments in the Virgin Islands since hurricanes Irma and Maria. These include:

• Infrastructure Hardening: In collaborating with territorial organizations, FEMA has worked tirelessly with its partners in the territory on hurricane recovery projects that will repair and rebuild critical infrastructure, ensuring the resilience of the U.S. Virgin Islands against future disasters. Several hazard mitigation projects that FEMA has funded include the development of microgrids on each island, stormwater management and roadway projects, as well as restoration of the Walter I.M. Hodge Pavilion.
  • The goal of the microgrids set to power St. Thomas and St. Croix are to provide a reliable and resilient energy solution for both islands. Engineered to seamlessly integrate with the Virgin Islands Water and Power Authority grid, they'll feature solar photovoltaic plants and battery energy storage systems (BESS) in St. Croix, alongside a proposed wind farm in St. Thomas. These grids are pivotal in ushering in renewable energy initiatives, fortifying the existing electricity infrastructure for a sustainable, greener future. Additionally, the St. John microgrid initiative will introduce a dependable solar-powered backup, enhancing resilience where it was previously lacking.
  • Several road improvement projects in the territory have received funding to make them better at handling stormwater. The goal is to stop flooding on the roads and nearby land. This will make the roads stronger and last longer, reducing damage from bad weather and regular wear and tear. Some ways they'll do this include adding swales (channels for water), making culverts bigger to avoid flooding, and adding structures to prevent hills from collapsing. 
  • The Walter I.M. Hodge Pavilion, managed by the Virgin Islands Housing Authority, is being reconstructed. New wind retrofitted roofs, windows, and doors will mitigate damage from future storms. This project aims to ensure these buildings can withstand winds up to 168 miles per hour, as needed in the U.S. Virgin Islands.
• Support for Individuals and Businesses: Through various assistance programs, FEMA has provided financial aid and support to individuals and businesses, aiding in their recovery and rebuilding efforts. FEMA’s Public Assistance team secured funding for several electrical distribution hardening projects throughout the territory as well as projects to replace the above ground electrical systems with underground transmission and distribution in the same areas. These repairs will make the electrical transmission and distribution system more resilient, less susceptible to damage from natural disasters, and allow power to be restored at a significantly faster rate.
• Investment in Resilience: FEMA’s Interagency Recovery Coordination, in partnership with federal agencies, supports the U.S. Virgin Islands’ recovery efforts through collaborations like the Island Food Systems Summit held from February 19 to 21. The summit aimed to enhance the local food system by gathering expertise, sharing strategies, and fostering partnerships among government agencies, nonprofits, farmers, and businesses. The event focused on the theme "Relationships, Resources, and Resilience," emphasizing the importance of stakeholder relationships, natural resource management, and community resilience.
• Continuous Support: Since 2019, FEMA’s Virgin Islands Caribbean Area Office, has been dedicated to strengthening the USVI's preparedness for emergencies and disasters. The VI CAO continues to focus on working with the V.I. Territorial Emergency Management Agency to build the territory’s capacity to strengthen its preparedness, response and initial recovery resources to bolster resilience.

The VI CAO has supported the territory during various crises, including the COVID-19 pandemic in 2020, managing sargassum at St. Croix’s desalination plant in 2022, and addressing lead and copper concerns in St. Croix’s water system in 2023.

One notable achievement is the USVI Readiness Initiative, which involves federal and territorial agencies working together to improve disaster preparedness and response. Teamwork between multiple federal and territorial agencies has strengthened planning for response focus areas such as temporary emergency power and commodity distribution to ensure the territory’s critical services stabilize faster after disasters. The 2024 Readiness Initiative’s paramount event – the Capstone -- will feature workshops and exercises focused on preparedness, disaster response and initial recovery in May, in advance of hurricane season.

As FEMA celebrates 45 years of service, it reaffirms its commitment to its mission of supporting communities as well as ensuring their safety and well-being. The agency looks forward to continuing its partnership with the U.S. Virgin Islands and standing together during crises.

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FEMA’s mission is helping people before, during, and after disasters.

gina.callaghan Mon, 04/01/2024 - 14:52

West Virginians: Just One Day Left to Register for FEMA Disaster Assistance

CHARLESTON, W.Va. — The registration deadline for residents of Boone, Calhoun, Clay, Harrison and Kanawha counties to apply for FEMA disaster assistance for the Aug. 28-30, 2023, severe storms and flooding is one day away.

The deadline to register is tomorrow, MONDAY, APRIL 1, 2024, at 11:59 p.m. 

Survivors can register with the Federal Emergency Management Agency for disaster assistance by using any of the following methods:

• Get the help you need to apply, check on your application, or ask questions with a phone call to 800-621-3362. The toll-free telephone line operates from 7 a.m. to 11 p.m., seven days a week. If you use a relay service, such as video relay service (VRS), captioned telephone service or others, give FEMA the number for that service.
• Use the FEMA mobile app: https://www.fema.gov/about/news-multimedia/mobile-products
• You can also register with FEMA online at DisasterAssistance.gov through Monday, April 1, 2024.
• As long as you are registered by Monday, April 1, 2024, you can continue to work with FEMA and the Small Business Administration (SBA) to share additional documents, submit appeals, and check on the status of your application after the April 1 deadline – BUT YOU MUST REGISTER FIRST.

FEMA may refer you to the SBA for a long-term, low-interest disaster loan. SBA disaster loans are the largest source of federal disaster recovery funds for survivors. SBA provides these disaster loans to businesses, private nonprofits, homeowners and renters to help them recover. If you are referred to SBA, you are not required to take out a loan, but if you don’t fill out the application by April 1, you may not be eligible for certain FEMA grants. 

For more information about SBA loans, call SBA’s Disaster Assistance Customer Service Center at 800-659-2955, email disastercustomerservice@sba.gov or visit http://www.sba.gov/disaster. Applicants may also apply online via SBA’s secure website at http://www.sba.gov/disaster. For people who are deaf, hard of hearing, or have a speech disability, please dial 7-1-1 to access telecommunications relay services.

Those who have experienced damage from the storms may be eligible for FEMA’s Individuals and Households Program.  This may cover expenses for home repairs, replacement of damaged personal property, repair or replacement of furnaces, private wells, roads and bridges, and other disaster-related needs, such as medical, dental or transportation costs not covered by insurance or other programs.

FEMA assistance for homeowners and renters may include grants for rent and home repair to their primary residence, as well as other serious disaster-related needs.

FEMA assistance is not dependent on income. The determination on the amount of disaster assistance an eligible applicant receives is based on disaster-related damage incurred as a direct result of the Aug. 28-30, 2023, storms and flooding and the amount of their insurance settlement, if any.

Disaster assistance for essential home repairs, replacement of personal property or for other serious needs does not count as taxable income. West Virginians affected by the severe storms and flooding who receive federal assistance will not lose Social Security or Medicare benefits, will not pay additional taxes, or give up income-based benefit programs.

For an accessible video on how to apply for assistance go to https://youtu.be/8-vWgNL1Crc?si=vTqhSV5xFqG66cVF

For more information on West Virginia’s disaster recovery, visit emd.wv.gov, West Virginia Emergency Management Division Facebook page, www.fema.gov/disaster/4756 and www.facebook.com/FEMA. 

tiana.suber Sat, 03/30/2024 - 17:04

The SBA Application Is an Important Part of the FEMA Disaster Assistance Process

San Diego, Calif. — Survivors of the Jan. 21-23, 2024, San Diego severe storm and flooding who apply for disaster assistance from FEMA may be referred to the U.S. Small Business Administration (SBA) with information on how to apply for a long-term, low-interest disaster loan. It’s important to submit the loan application as soon as possible.

If your application is approved, you are not obligated to accept an SBA loan; however, failure to apply for the loan may disqualify you from other possible FEMA assistance. SBA disaster loans are the largest source of federal recovery funds for disaster survivors. SBA offers long-term, low interest disaster loans to homeowners and renters, businesses of all sizes, and private nonprofit organizations. SBA disaster loans cover losses not fully compensated by insurance or other resources.

You should not wait for an insurance settlement before submitting an SBA loan application. You may discover you were under-insured for the policy deductible or labor and materials required to repair or replace your home.

You can apply online using the Electronic Loan Application (ELA) on the secure SBA website at Disaster assistance | U.S. Small Business Administration (sba.gov). Disaster loan information can also be obtained by calling the SBA Customer Service Center at 800-659-2955 (if you are deaf, hard of hearing, or have a speech disability, please dial 7-1-1 to access telecommunications relay services) or by sending an email to DisasterCustomerService@sba.gov.

Disaster loans up to $500,000 are available to homeowners to repair or replace damaged or destroyed real estate. Homeowners and renters are eligible for up to $100,000 to repair or replace damaged or destroyed personal property, including personal vehicles.

Businesses of any size and private nonprofit organizations may borrow up to $2 million to repair or replace damaged or destroyed real estate, machinery and equipment, inventory, and other business assets. These loans cover losses that are not fully covered by insurance or other recoveries.

For small businesses, small agricultural cooperatives, small businesses engaged in aquaculture, and most private, nonprofit organizations of any size, SBA offers Economic Injury Disaster Loans to help meet working capital needs caused by the disaster. Economic Injury Disaster Loan assistance is available regardless of whether the business suffered any property damage.

Interest rates can be as low as 4 percent for businesses, 3.25 percent for private nonprofit organizations and 2.68 percent for homeowners and renters with terms up to 30 years. Loan amounts and terms are set by SBA and are based on each applicant’s financial condition.

The deadline to apply for property damage is April 19, 2024. The deadline to apply for economic injury is Nov. 19, 2024.
For an American Sign Language video, select this link Reasons to Apply for an SBA Loan.

For the latest FEMA information on the Jan. 21-23, 2024, San Diego County severe storms and flooding, visit fema.gov/disaster/4758.

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FEMA’s mission is helping people before, during, and after disasters.

All FEMA disaster assistance will be provided without discrimination on the grounds of race, color, sex (including sexual harassment), sexual orientation, religion, national origin, age, disability, limited English proficiency, or economic status.

If you believe your civil rights are being violated, you can call the Civil Rights Resource line at 833-285-7448 (TTY 800-462-7585). Those who use a relay service such as a videophone, InnoCaption or CapTel should update FEMA with their specific number assigned to that service. Multilingual operators are available (press 2 for Spanish).

camille.schuetze Fri, 03/29/2024 - 23:23

Two Disaster Recovery Centers Set to Open April 1; Two Others to Close March 30

LANSING, Mich. – Two more Disaster Recovery Centers are scheduled to open at 1 p.m., Monday, April 1, in 

Ingham and Wayne (Detroit) counties to help residents in Eaton, Ingham, Ionia, Kent, Livingston, Macomb, Monroe, Oakland and Wayne counties continue their recovery after the Aug. 24-26, 2023, severe storms, tornadoes and flooding.

The deadline to apply for assistance is Wednesday, May 8, 2024.

The two recovery centers opening at 1 p.m., April 1, are at these locations:

Ingham County:

Northeast Ingham Emergency Services Authority

1296 W. Grand River Ave.

Williamston, MI 48895

Wayne (Detroit) County: 

Samaritan Center

5555 Conner St. 

Detroit, MI 48213

This center will be closed Wednesday, April 3. It will reopen at 1 p.m., Thursday, April 4.

Two recovery centers in Kent and Wayne (South East) counties will close permanently at 6:30 p.m., Saturday, March 30. 

The centers closing March 30 are at these locations:

Kent County:

Henze Community Center 

in the Alpine Twp. Fire Station #1

1100 Henze St. NW 

Comstock Park, MI 49321

Wayne (Southeast) County:

Gibraltar City Hall​

29450 Munro St.

Gibraltar, MI 48173

To find locations of all open recovery centers, visit FEMA.gov/DRC. You may visit any center for assistance.

Effective Monday, April 1, regular operating hours for the recovery centers are 9 a.m. to 6:30 p.m. Monday to Saturday, except for the Wayne County (South East) center in Taylor, which closes at 5 p.m. Friday and Saturday. All centers are closed Sundays. 

You don’t need to visit a recovery center to apply for FEMA assistance or to check on the status of your application. The easiest way to reach FEMA is to call the toll-free Helpline at 800-621-3362. Specialists are available 7 a.m. to 11 p.m. to help you apply, answer your questions and provide referrals to resources. Language translation is available. If you use a relay service such as video relay service (VRS), captioned telephone service or others, give FEMA your number for that service when you apply. You also may go online to DisasterAssistance.gov or download the FEMA App.

For more information about the disaster recovery operation in Michigan, visit www.fema.gov/disaster/4757.

kirsten.chambers Fri, 03/29/2024 - 18:24

SBA Low-Interest Disaster Loans Critical Part of Flood Recovery

CHARLESTON, W.Va. — Federal Emergency Management Agency (FEMA) officials are urging disaster relief applicants to complete and return the loan application forms from the U.S. Small Business Administration (SBA).

Completing the loan application is a critical part of the disaster assistance process. It can keep the door open to all federal assistance, including possible additional grants, from FEMA. 

Assistance from FEMA may not cover all damage or property loss. The SBA loan application, however, may make FEMA assistance available to replace essential household items, replace or repair a damaged vehicle, or pay storage costs. It is critical that the SBA loan application be completed and returned before further FEMA assistance may be considered. 

Many West Virginians who register for disaster assistance through FEMA may receive an automated call from SBA with information on how to complete the loan application process. Completing and submitting the SBA loan application is a required step in obtaining some forms of disaster assistance. Survivors are not required to accept the loan if approved through SBA but they should apply to ensure all available federal funds are explored, etc.

SBA provides low-interest loans to businesses of all sizes (including landlords) and to homeowners, renters and eligible private nonprofit organizations that sustained disaster damage or losses during the severe storms and floods of Aug. 28-30, 2023. There is no cost to apply for a loan. 

Storm-impacted homeowners, renters and businesses in Boone, Calhoun, Clay, Harrison and Kanawha counties should apply by April 1, 2024.

SBA has staff at all state and FEMA Disaster Recovery Centers (DRCs) to assist businesses, homeowners and renters in completing their loan applications. Additionally, SBA Business Recovery Centers (BRCs) are now up and running to help businesses get back on their feet from damage they sustained during the storms. The BRCs in Clay, Harrison and Kanawha counties are a resource where businesses and residents can meet face-to-face with SBA representatives through Friday, March 29, to learn how a low-interest disaster loan can help them recover. The centers are located at:

1. Clay County Disaster Recovery Center

223 Main Street Clay, WV 25043

Hours of operation:

Friday, March 29, 9 a.m. to 5 p.m.

Closing permanently at 5 p.m., Friday, March 29, 2024

 

1. Harrison County Disaster Recovery Center

Harrison County Courthouse

301 W. Main Street, Clarksburg, WV 26301

Hours of operation:

Friday, March 29, 9 a.m. to 5 p.m.

Closing permanently at 5 p.m., Friday, March 29, 2024

 

1. Kanawha County Disaster Recovery Center (Belle)

Belle Town Hall

1100 E. Dupont Ave. Belle, WV 25015

Hours of operation:

Friday, March 29, 9 a.m. to 5 p.m.

Closing permanently at 5 p.m., Friday, March 29, 2024

 

1. Kanawha County Disaster Recovery Center (Penn VA)

Penn VA Coal Carbon Center

13905 MacCorkle Ave, Charleston, WV 25301

Hours of operation:

Friday, March 29, 9 a.m. to 5 p.m.

Closing permanently at 5 p.m., Friday, March 29, 2024

For more information about SBA loans, visit a Disaster Recovery Center through Friday, March 29, or call SBA’s Disaster Assistance Customer Service Center at 800-659-2955, email disastercustomerservice@sba.gov or visit http://www.sba.gov/disaster. Applicants may also apply online via SBA’s secure website at http://www.sba.gov/disaster or in person at the nearest Disaster Recovery Center. For people who are deaf, hard of hearing, or have a speech disability, please dial 7-1-1 to access telecommunications relay services.

For video on the SBA loans and how to apply for assistance go to https://youtu.be/UFFISn1D4E8?si=VJ8t6LlFWATurvs7

For more information on West Virginia’s disaster recovery, visit emd.wv.gov, West Virginia Emergency Management Division Facebook page, www.fema.gov/disaster/4756 and www.facebook.com/FEMA. 

tiana.suber Fri, 03/29/2024 - 16:33

Mora Claims Office to Open Expanded Facility for Those Affected by Fire, Flood

SANTA FE, N.M. — The FEMA Hermit’s Peak/Calf Canyon Claims Office in Mora is growing. The new facility with expanded operations will open to the public Monday, April 1. 

The new space consists of two accessible buildings and a parking lot, all located behind the Mora County Courthouse, 1 Courthouse Dr., Mora, NM.

“We’re excited to finally see the expansion of the Mora HPCC Claims Office,” said Mora County Commissioner Veronica Serna. “With the increased filing of fire/flood claims, the desperately needed extra space and additional claims staff are greatly appreciated.”

Those affected by the Hermit’s Peak/Calf Canyon Fire and subsequent flooding can visit the Claims Office to speak with Navigators and Claims Reviewers, pick up or submit Notices of Loss, Proofs of Loss, and other forms, ask about the claims process, or make an appointment to meet with staff.

Mora Claims Office Hours:

Monday, Wednesday, and Thursday — 7:30 a.m. to 5 p.m.
Tuesday — 7:30 a.m. to 7:30 p.m.
Saturday — 9 a.m. to Noon

Anyone impacted by the Hermit’s Peak/Calf Canyon Fire and subsequent flooding is welcome to visit any one of our three Claims Offices. Visit fema.gov/disaster/current/hermits-peak/contact-us for locations and hours. The Claims Office Helpline is staffed Monday through Thursday, 7:30 a.m. to 5 p.m. Call 505-995-7133 for answers and solutions to your questions. Spanish-speaking operators are available.

For information and updates regarding the Claims Office, visit the Hermit’s Peak/Calf Canyon Claims Office website at fema.gov/hermits-peak. For information in Spanish, visit fema.gov/es/hermits-peak. Follow our Facebook page at facebook.com/HermitsPeakCalfCanyonClaimsOffice/ and turn on “Notifications” to stay current about the claims process, important deadlines, and other program announcements.

erika.suzuki Fri, 03/29/2024 - 16:26

Don’t Delay: Only Three Days Left to Apply for FEMA Assistance

CHARLESTON, W.Va. –West Virginia homeowners and renters in Boone, Calhoun, Clay, Harrison and Kanawha counties who were affected by the Aug. 28-30, 2023, severe storms and floods HAVE JUST THREE DAYS LEFT TO APPLY FOR FEMA ASSISTANCE. The deadline to apply is Monday, April 1 by 11:59 p.m. More than $2 million has already been approved to help survivors recover. 

Apply one of four ways:

• Visit a Disaster Recovery Center. The centers serve as one-stop shops for survivors who need one-on-one help. Survivors can visit any center for assistance. To find center locations and current hours, visit www.FEMA.gov/DRC.  Note that Friday is the last day to visit a Disaster Recovery Center. All centers will close permanently at 5 p.m., Friday, March 29. The West Virginia Disaster Recovery Centers and their hours are as follow:

1. Clay County Disaster Recovery Center

223 Main Street Clay, WV 25043

Hours of operation:

Friday, March 29, 9 a.m. to 5 p.m.

Closing permanently at 5 p.m., Friday, March 29, 2024

 

1. Harrison County Disaster Recovery Center

Harrison County Courthouse

301 W. Main Street, Clarksburg, WV 26301

Hours of operation:

Friday, March 29, 9 a.m. to 5 p.m.

Closing permanently at 5 p.m., Friday, March 29, 2024

 

1. Kanawha County Disaster Recovery Center (Belle)

Belle Town Hall

1100 E. Dupont Ave. Belle, WV 25015

Hours of operation:

Friday, March 29, 9 a.m. to 5 p.m.

Closing permanently at 5 p.m., Friday, March 29, 2024

 

1. Kanawha County Disaster Recovery Center (Penn VA)

Penn VA Coal Carbon Center

13905 MacCorkle Ave, Charleston, WV 25301

Hours of operation:

Friday, March 29, 9 a.m. to 5 p.m.

Closing permanently at 5 p.m., Friday, March 29, 2024

• After the Disaster Recovery Centers close, you can still get the help you need with a phone call to 800-621-3362. The toll-free telephone line operates from 7 a.m. to 11 p.m., seven days a week. If you use a relay service, such as video relay service (VRS), captioned telephone service or others, give FEMA the number for that service.
• Use the FEMA mobile app: https://www.fema.gov/about/news-multimedia/mobile-products
• Residents of Boone, Calhoun, Clay, Harrison and Kanawha counties can also register with FEMA online at DisasterAssistance.gov through Monday, April 1, 2024. As long as you are registered by Monday, April 1, 2024, you can continue to work with FEMA and the Small Business Administration (SBA) to share additional documents, submit appeals, and check on the status of your application after the April 1 deadline – BUT YOU MUST REGISTER FIRST.

For an accessible video on how to apply for assistance go to https://youtu.be/8-vWgNL1Crc?si=vTqhSV5xFqG66cVF

For more information on West Virginia’s disaster recovery, visit emd.wv.gov, West Virginia Emergency Management Division Facebook page, www.fema.gov/disaster/4756 and www.facebook.com/FEMA. 

tiana.suber Fri, 03/29/2024 - 15:11

Wrangell Cooperative Association and FEMA Announce FEMA Assistance Now Available for Landslide Survivors

Anchorage, Alaska – FEMA Individual Assistance is now available for residents of the City and Borough of Wrangell affected by the landslides that occurred on November 20, 2023. Assistance may include grants for home repairs, temporary rental assistance, damaged vehicles and essential personal property, loss of subsistence items, as well as medical, dental, and funeral expenses caused by the disaster.

FEMA assistance is unable to duplicate benefits offered through insurance, state programs, or other programs. But if your losses or damage go beyond disaster assistance available from other sources – or include items or categories not covered by other assistance – you may be eligible for additional funds from FEMA. Even if you have already registered for the State of Alaska's disaster assistance program, you must also register with FEMA to determine if you may be eligible to receive additional funds through FEMA. 

• Residents are encouraged to apply for FEMA assistance by calling the Alaska Helpline at 1-866-342-1699 between 9:30 AM and 5:30 PM AKT, Monday through Friday. The Helpline has staff trained to answer Alaska-specific questions. You can also apply by visiting disasterassistance.gov or using the FEMA mobile app.
• If a reasonable accommodation -- such as language translation or interpretation, mobility assistance, or sign language interpretation is needed – email FEMA-language-access-request@fema.dhs.gov. You can also notify FEMA staff in the field.

The U.S. Small Business Administration also offers long-term disaster loans to businesses of all sizes, private nonprofit organizations, as well as homeowners and renters to pay for repair or replacement costs not fully compensated by insurance or other assistance. For more information, go to: www.sba.gov/disaster or call SBA’s Customer Service Center at (800) 659-2955, or email disastercustomerservice@sba.gov. For people who are deaf, hard of hearing, or have a speech disability, please dial 7-1-1 to access telecommunications relay services. 

In addition to Individual Assistance, the Wrangell Cooperative Association has also been approved for Public Assistance which will reimburse the tribal government, on a cost-share basis, for emergency protective measures taken in response to the disaster. The Wrangell Cooperative Association has also been approved for additional funding, on a cost-share basis, for hazard mitigation measures.

Additional designations may be made at a later date. 

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FEMA is committed to providing equal access to our programs and services without discrimination. If you require a reasonable accommodation, email FEMA-language-access-request@fema.dhs.gov. You can also let staff in the field know you require an accommodation such as spoken language resources, mobility assistance, or sign language interpreting services. If you feel you have experienced discrimination, call the FEMA Civil Rights Resource line at 833-285-7448 or 800-462-7585 (TTY/TDD) or email FEMA-CivilRightsOffice@fema.dhs.gov.

Follow FEMA Region 10 on X and LinkedIn for the latest updates and visit FEMA.gov for more information.

FEMA’s mission is helping people before, during, and after disasters.

mary.j.edmon Thu, 03/28/2024 - 19:32

Application Deadline for FEMA Assistance Extended to May 8

LANSING, Mich. – At the request of the state of Michigan, FEMA has extended the deadline to apply for federal assistance. Homeowners and renters in Eaton, Ingham, Ionia, Kent, Livingston, Macomb, Monroe, Oakland and Wayne counties who were affected by the Aug. 24-26, 2023, severe storms, tornadoes and flooding now have until May 8, 2024, to apply. 

The deadline to apply with FEMA and the U.S. Small Business Administration is now Wednesday, May 8, 2024.

There are several ways to apply for FEMA assistance:

Go online to DisasterAssistance.gov. 

Use the FEMA mobile app. 

Call the FEMA helpline at 800-621-3362 between 7 a.m. and 11 p.m. Multilingual operators are available. If you use video relay service, captioned telephone service or others, give FEMA your number for that service. 

• Visit any Disaster Recovery Center. For locations and hours, go online to fema.gov/drc.

For needs not covered by insurance or other sources, FEMA may be able to provide Individual Assistance grant money that does not have to be repaid for:

• Rental assistance if you need to relocate because of storm damage
• Personal property that was damaged or destroyed by the storms
• Lodging reimbursement if you had to stay in a hotel temporarily
• Basic home repairs for homeowners whose primary residence was damaged by the storms
• Other serious needs caused by the storms

In addition to the assistance listed, survivors should be aware:

• Only one application per household
• FEMA does not pay for lost or spoiled food
• By law, FEMA is not allowed to duplicate insurance payments or assistance provided by other sources

When you apply with FEMA, have the following information ready:

• Phone number where you can be contacted
• Address at the time of the disaster
• Address where you are staying now
• Social Security Number of one member of the household
• Basic list of damage and losses
• Bank information if you choose direct deposit for FEMA money
• Insurance Information: if you have insurance, including the policy number

If you have homeowners’ or renter’s insurance, you should file a claim as soon as possible. FEMA cannot duplicate benefits for losses covered by insurance. If your policy does not cover all your damage expenses, you may be eligible for federal assistance.

Remember to keep receipts from all your purchases related to the cleanup and repair.

For an accessible video on how to apply for assistance go to youtube.com/watch?v=WZGpWI2RCNw.

For more information about the disaster recovery operation in Michigan, visit www.fema.gov/disaster/4757. 

kirsten.chambers Thu, 03/28/2024 - 13:11

Craighead County, Arkansas, Flood Maps Become Final

DENTON, Texas – New flood maps have been finalized and will become effective on Sept. 26, 2024, for Craighead County, Arkansas. During the next six months, a FEMA compliance specialist will work with the community to update each floodplain ordinance and adopt these new flood maps. 

Residents are encouraged to examine the maps to determine if they are in a low-to-moderate or high-risk flood zone. The current and future Flood Insurance Rate Map can be viewed on FEMA’s Flood Map Changes Viewer at https://msc.fema.gov/fmcv.

By understanding flood risks, individuals can decide which insurance option is best for their situation. Community leaders can use these maps to make informed decisions about building standards and development that will make the community more resilient and lessen the impacts of a flooding event.

Anyone without flood insurance risks uninsured losses to their home, personal property and business. Flood insurance is available either through a private policy or through the National Flood Insurance Program (NFIP) for those in communities who participate in the NFIP. Residents with federally backed mortgages must have flood insurance if their structures are in the Special Flood Hazard Area.

Contact your local floodplain administrator (FPA) to review the new flood maps and learn more about your risk of flooding. A FEMA Map Specialist can help identify your community FPA and answer questions about the maps as well. Contact them by phone or online chat.

• To use the live chat service, visit floodmaps.fema.gov/fhm/fmx_main.html (just click on the “Live Chat” icon).
• To contact a FEMA Map Specialist, call 877-FEMA MAP (877-336-2627) or send an email to FEMA-FMIX@fema.dhs.gov.

There are cost-saving options available for those newly mapped into a high-risk flood zone. Learn more about your flood insurance options by talking with your insurance agent or visiting floodsmart.gov.

alexa.brown Wed, 03/27/2024 - 16:14

FEMA Region IV Administrator Delivers Remarks Before the 20th Anniversary of Florida’s Historic Storm Season

WASHINGTON -- FEMA and the National Hurricane Center are joining more than 2,000 emergency managers, volunteer partners and private sector organizations for this year’s National Hurricane Conference in Orlando, Florida.

The conference is being held in the state where 20 years ago, four major hurricanes -- Charley, Frances, Ivan and Jeanne -- hit within a six-week time frame and affected nearly every part of the state, damaging at least 20% of the state’s housing stock and killing more than 100 residents. Each storm brought new lessons about the threats of storm surge, inland flooding and compounding hazards.   

FEMA Region 4 Regional Administrator Robert Samaan, who spoke in the general session, referenced 2024 being the agency’s year of resilience and said past storms are one of the main reasons why the agency is investing record amounts of money into helping local communities build infrastructure stronger. 

“Looking back at the 2004 hurricanes and the nearly $3.7 billion FEMA spent rebuilding lives and communities, we are working now on allocating an unprecedented amount of pre-disaster mitigation funds to make communities safer before the storm,” said Regional Administrator Samaan. “Smart spending can help reduce future costs, particularly in repetitive flood loss.”

ORLANDO, Fla. -- Regional Administrator Robert Samaan speaks alongside the National Hurricane Center Director Michael Brennan (right) and Florida Division of Emergency Management Director Kevin Guthrie (left) during a press conference at the National Hurricane Conference. (FEMA photo)

National Hurricane Center Director Mike Brennan opened the conference's general session highlighting statistics from 2017 to 2023, when 20 hurricanes made landfall in the United States, with nine of them being major storms, in addition to 20 tropical systems making landfall. Brennan spoke about important forecast changes coming in 2024, and his advice for local meteorologists.

Anticipating a highly active 2024 hurricane season, FEMA and the National Hurricane Center meteorologists urge people in hurricane-prone areas to prepare themselves, their families and their homes for potentially devastating storms: know your risks; make a plan; pay attention to alerts and local officials; and evacuate immediately if told to do so.

Most importantly, individuals can take the following steps to help be more prepared ahead of the start of hurricane season: 

• Sign up for local alerts, monitor local news and weather reports and download the free FEMA App. The app allows you to receive real-time weather alerts for up to five different locations nationwide and receive preparedness tips. 
• Make sure everyone in your household knows and understands what to do in case of an emergency. Begin filling out your emergency plan today by visiting Ready.gov’s online “Make a Plan” fillable form. The plan allows you to store all your important emergency information in a digital file on your phone, or email to other family members. 
• If you don’t have one, begin building an emergency kit of supplies you and your family may need in case of an emergency. Your kit should include supplies you may need at home, as well as items you may need if you must evacuate quickly to a safer location, and include items each member of your family may need, for several days. 
• Additional information on preparing ahead of the season is available in several different languages at Hurricanes | Ready.gov.

luther.wills-dudich Wed, 03/27/2024 - 14:39

Don’t Let Spring Flooding Catch You Unprepared: Take Control and Prepare in 3 Easy Steps

PHILADELPHIA- As the weather turns warmer, FEMA Region 3 encourages residents to think about if they’re prepared should spring storms impact their community. Floods are the most common natural disaster in the United States and can occur anywhere at any time. Rainfall is only one of the many reasons flooding can disrupt a community. Other causes include melting snow, coastal storms, storm surges, and overflows of dams and other water systems. 

That’s why FEMA Region 3 is kicking off a new campaign with a focus on 3 important steps people can take now to minimize storm's impacts and protect their families.

Take Control and Prepare in 3 Easy Steps

1. Get advance notice of expected flooding. Sign up for alerts.
2. Know what to do. Practice protective measures. 
3. Know you’re protected. Talk to your insurance agent. 

Sign up for Alerts 

The FEMA app is your personalized disaster resource. Within the app, you can receive real-time weather and emergency alerts from the National Weather Service for up to five locations across the country. It can also help you find a nearby shelter if you need to evacuate. It is available on iOS or Android. 

Did you know some states also have their own emergency alert system? 

Delaware: The Delaware Emergency Notification System (DENS)  

District of Columbia: Alert DC

Maryland: MD Ready 

Pennsylvania: Alert PA

Virginia: Check with your local officials for county-specific alerting systems.

West Virginia: Check with your local officials for county-specific warning systems.

Practice Protective Measures

Flash flooding can happen quickly and without warning. If you encounter flash flooding, remember “Turn Around, Don’t Drown.” Moving water has tremendous power. Just six inches of moving water has the potential to knock you off your feet and a foot of water can sweep a vehicle off the road. 

If your vehicle is trapped in rapidly moving water and water is rapidly rising inside the vehicle: exit immediately, seek refuge on the roof and signal for help. If trapped in a building or a home, get to the highest level and call for help. 

Talk to your Insurance Agent

Anywhere it can rain, it can flood. That is why spring is a great time to consider flood insurance through the National Flood Insurance Program (NFIP). Just one inch of water in your home can cause $25,000 in damage and flooding is typically not covered by homeowners’ or renters’ insurance. Call your insurance agent to get a quote in just a few minutes. Having a policy in place can provide financial peace of mind before the next storm hits. 

“While springtime brings the promise of longer and warmer days, it can also bring dangerous weather” said FEMA Region 3 Regional Administrator MaryAnn Tierney. “Taking these three steps now can make a huge difference should our region be impacted by spring weather.”

In support of this campaign, FEMA Region 3 created a public service announcement to promote spring weather safety and flood insurance. Watch the video here and help us spread the word to your friends, families, and neighbors about what everyone can do to be prepared this spring season.

For more information on the National Flood Insurance Program (NFIP), visit floodsmart.gov and to find information on preparing for a storm, visit ready.gov.

To schedule an interview, reach out to the FEMA R3 News Desk at femar3newsdesk@fema.dhs.gov.

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FEMA’s mission is helping people before, during, and after disasters. FEMA Region 3’s jurisdiction includes Delaware, the District of Columbia, Maryland, Pennsylvania, Virginia, and West Virginia.

Follow us on “X” at twitter.com/femaregion3 and on LinkedIn at linkedin.com/company/femaregion3

amanda.hancher Wed, 03/27/2024 - 14:25

Understanding Your FEMA Letter

Spokane, Wash.  -  If you applied for FEMA assistance for the Gray and Oregon Wildfires, you’ll receive a letter from FEMA. It will explain what assistance you are eligible to receive. If the letter states you are ineligible for assistance, you can appeal the decision.

Common Reasons for Ineligibility

First, read your letter carefully to determine why FEMA couldn’t process your application. Some of the most common reasons are:

• Missing documents. In many cases, ineligibility occurs when vital documents are missing. If these documents are received within 60 days of the letter, the application process could continue. 

  Make sure your application includes copies of:

  • Insurance documents: proof that the property was covered by insurance, and that the coverage or settlement was not enough to complete essential repairs.
  • Proof of identity: Accepted documents include your passport, Social Security card, federal or state I.D., military I.D., or a payroll stub that shows all or part of your Social Security number.
  • For a complete list of documents that can prove identity, visit Options to Verify Your Identity with FEMA | FEMA.gov.
     
• Damage was covered by insurance: FEMA cannot duplicate benefits, which means the agency can’t pay for damage covered by another source. However, unmet needs not covered by any other source of recovery assistance could still be addressed by FEMA.
• Damage did not make your home unsafe to live in. FEMA assistance will cover the cost of making your home habitable but can’t cover repairing or replacing non-essential items.
• Proof of occupancy (homeowners and renters): lease, utility bills, driver’s license, letter from a mobile home park manager or public official, or other document that shows the damaged home was your primary residence when the disaster occurred.
• Proof of ownership (homeowners only): deed, mortgage statement, property tax bill, letter from a mobile home park manager, or other document that shows you own your home.
• For a complete list of documents that can prove ownership or occupancy, visit Verifying Home Ownership or Occupancy | FEMA.gov.

How to Appeal

Within 60 days of the date on FEMA’s letter, gather any documents or information requested. Then write a letter to explain why you’re appealing. Make sure to include:

• Applicant’s full name and signature
• FEMA disaster number: for this disaster, “FEMA DR 4759 WA
• The date
• 9-digit application number on all documents

Submit your letter, supporting documents and the cover page from FEMA’s letter in one of these ways:

• Mail to: FEMA National Processing Service Center, P.O. Box 10055, Hyattsville, MD 20782-7055
• Fax to 800-827-8112 (Attention: FEMA)
• Upload to your account on DisasterAssistance.gov

Once FEMA receives your appeal, they may contact you by phone or mail to ask for more information or schedule another home inspection. You will receive a decision letter within 90 days.

To watch an accessible video about how to appeal, go to FEMA Accessible: Understanding Your Letter - YouTube.

For help with any step of the appeal process, visit DisasterAssistance.gov, download the FEMA App, or call the FEMA Helpline at 800-621-3362 (if you use a relay service such as video relay service (VRS) or captioned telephone service, give FEMA your number for that service when you call). To get help in person, visit a Disaster Recovery Center – locations and hours are listed at fema.gov/drc. 

FEMA is committed to ensuring disaster assistance is accomplished equitably, without discrimination on the grounds of race, color, religion, nationality, sex, age, disability, English proficiency or economic status. Any disaster survivor or member of the public may contact the FEMA Civil Rights Office if they feel that they are the victim of discrimination. FEMA’s Civil Rights Office can be contacted at 833-285-7448. Multilingual operators are available.

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Follow FEMA Region 10 on X and LinkedIn for the latest updates and visit FEMA.gov for more information.

FEMA’s mission is helping people before, during, and after disasters.

mary.j.edmon Tue, 03/26/2024 - 20:21