FEMA Deadline to Register for Hurricane Laura Assistance Extended

BATON ROUGE, La. —  The deadline to register for Louisiana residents seeking disaster assistance with FEMA has been extended to November 27 in all parishes designated for Individual Assistance following Hurricane Laura.

Homeowners and renters can apply for federal assistance, which includes help for temporary housing, rental assistance and repair or replacement of damaged property.

Grants may be available as well to help with other expenses such as medical and dental care, childcare, funeral and burial costs, replacing essential household items, moving and storage, vehicle repairs and cleanup.

To see if you live in a designated parish, visit: https://www.fema.gov/disaster/4559/designated-areas.

For more information or to register for assistance:

• Call the FEMA Helpline at 800-621-3362 (TTY 800-462-7585).
• Visit disasterassistance.gov/.
• To find a drive-thru Disaster Recovery Center (DRC), text 43362 and type DRC and your ZIP code (for example DRC 12345).
• To receive a link to download the FEMA app:
  • Apple devices: text APPLE to 43362
  • Android devices: text ANDROID to 43362
• Visit fema.gov/about/news-multimedia/app
• Call 211 or text 527435837 to 898-211. For Louisiana evacuees that are now out-of-state, please call 337-310-4636. To get support, this number also is valid for TTY out-of-state users.
• Those who use a relay service such as a videophone, InnoCaption or CapTel should update FEMA with their specific number assigned to that service.

 

Hurricane Laura survivors with home-repair questions should contact FEMA mitigation outreach at 866-579-0820 or at fema-mitoutreach-4559@fema.dhs.gov Monday-Saturday, 8am to 6pm CDT. To view mitigation resources visit https://fema.connectsolutions.com/lauramit/.

 

For the latest information on Hurricane Laura, visit www.fema.gov/disaster/4559 or follow the FEMA Region 6 Twitter account at twitter.com/FEMARegion6.

christopher.teed Tue, 10/27/2020 - 10:35

FEMA Fire Management Assistance Granted for the Blue Ridge Fire

OAKLAND, Calif. – The Federal Emergency Management Agency (FEMA) has authorized the use of federal funds to assist the state of California in combating the Blue Ridge Fire burning in Orange, Riverside and San Bernardino counties.

On Oct. 26, 2020, the state of California submitted a request for a Fire Management Assistance Grant (FMAG) for the Blue Ridge Fire. At the time of the request, the fire threatened approximately 3,000 homes in and around the city of Yorba Linda. The fire also threatened the Orange County Emergency Operations Center, Orange County Fire Authority headquarters, three Orange County fire stations, an elementary school, several water treatment plants, power distribution lines, and Metrolink and Union Pacific rail in the area.

The FEMA regional administrator approved the state’s request on Oct. 26, 2020, as the fire threatened to become a major incident.

FMAGs provide federal funding for up to 75 percent of eligible firefighting costs. The Disaster Relief Fund provides allowances for FMAGs through FEMA to assist in fighting fires that threaten to cause major disasters. Eligible costs covered by FMAGs can include expenses for field camps, equipment use, materials, supplies and mobilization, and demobilization activities attributed to fighting the fire.

For more information on FMAGs, visit fema.gov/assistance/public/fire-management-assistance.

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FEMA’s mission is helping people before, during, and after disasters. Follow FEMA Region 9 online at twitter.com/femaregion9 or view more news releases at fema.gov/fema-regions/region-ix.

robert.barker Tue, 10/27/2020 - 10:17

Private Nonprofits, Including Houses of Worship, May Apply for FEMA Public Assistance Grants

MONTGOMERY, Ala. – Alabama private nonprofit organizations, including houses of worship and other faith-based organizations, may be eligible to apply for federal assistance to help recover from damage suffered from Hurricane Sally.

FEMA’s Public Assistance (PA) Program provides grants to certain kinds of nonprofits:

• Those that provide critical services, such as hospitals and other medical treatment facilities; utilities, including water, sewer and electrical systems; private schools that provide elementary or secondary education or institutions of higher education.
• Those that provide non-critical, essential services, such as senior citizen and community centers, food programs, educational enrichment activities, custodial and day care services, disability residential services, assisted living and low-income housing, homeless shelters and rehabilitation services, performing and community arts centers.
• Houses of worship owned or operated by a private nonprofit organization. These organizations must have sustained damage from the hurricane and must provide a non-critical, but essential service open to the public. They must provide state or U.S. Internal Revenue Service documentation of tax-exempt status, pre-disaster charter and other documentation.

Houses of worship can learn more about applying for PA from their local or county emergency management agency.

Organizations that provide services of a non-critical, essential governmental nature must apply for a low-interest disaster loan from the U.S. Small Business Administration (SBA) in order to be considered for PA grants. Grants for some repair or replacement costs may be available to those organizations that SBA loans do not cover. Houses of worship may apply to FEMA’s PA program while they are awaiting response from SBA.

For more information about PA for houses of worship, visit Public Assistance Fact Sheet: Private Nonprofit Houses of Worship For the latest information on Hurricane Sally, visit https://www.fema.gov/disaster/4563

felicia.jordan Tue, 10/27/2020 - 08:32

Mobile Registration Intake Center open in Mendocino County

SACRAMENTO, Calif. – A FEMA Mobile Registration Intake Center opened today in Mendocino County and will be open through Thursday, Oct. 29, to serve wildfire survivors.

The center is part of the ongoing response and recovery mission for FEMA and the State of California to support survivors with uninsured losses.

It is located at Willits Library, 390 E. Commercial St., Willits, CA 95490. Hours of operation are 8 a.m. to 5 p.m.

Survivors can register with FEMA for federal aid in one of three ways:

• online at www.disasterassistance.gov;
• by downloading the FEMA app to a smartphone or tablet;
• or by calling the FEMA Helpline at 800-621-3362 (TTY 800-462-7585) between 7 a.m. and 10:30 p.m. PDT. Those who use a relay service such as a videophone, Innocaption or CapTel, should provide FEMA with the specific number assigned to that service when they register.
• The helpline staff can also answer questions about applications already submitted.

Registration enables FEMA to determine residents’ eligibility for financial assistance that may include rent, home repair, home replacement and other serious disaster-related needs such as childcare, transportation and medical, funeral or dental expenses.

For the latest information on wildfire recovery, visit www.fema.gov/disaster/4569 and follow the FEMA Region 9 Twitter account at twitter.com/femaregion9 .

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bree-constance… Tue, 10/27/2020 - 08:10

How to Appeal a FEMA Disaster Assistance Decision

SALEM, Ore. – Disaster survivors affected by wildfires and straight-line winds may receive a letter from FEMA stating they are ineligible for assistance, but this may not be the final word. If an applicant believes FEMA’s decision was incorrect, they can file an appeal with FEMA.

The first step is for applicants to read their determination letter carefully to understand why FEMA decided the application was “ineligible.” Many times, it could be something as simple as providing missing documents or information.

Important Documents to Include with an Appeal Letter

Often, applicants need only to submit extra documents for FEMA to process their application. FEMA may find an applicant ineligible if the following documents are missing:

▪ Insurance documents: Provide documents from your insurance company that show your policy coverage and/or settlement is not enough to make essential home repairs, provide a place to stay, or replace certain contents. FEMA cannot duplicate homeowner or renter insurance benefits. ▪ Proof of occupancy: Provide documents that prove the damaged home or rental was your primary residence by supplying a copy of utility bills, driver’s license or lease. ▪ Proof of ownership. Provide mortgage or insurance documents, tax receipts or a deed. If you don’t have a deed handy, contact your local or county officials about obtaining a copy. ▪ Lost documents? Visit the following website for information on replacing lost documents: https://www.usa.gov/replace-vital-documents

All appeals must be in writing. The appeal letter should explain why the applicant thinks FEMA’s decision is not correct. When filing an appeal, it is important to include any documentation FEMA requests and/or that supports the appeal claim. Also, if the person writing the appeal letter is not the applicant or a member of the household, applicants must submit a signed statement that the writer is authorized to act on the behalf of the applicant.

How to Submit an Appeal

IMPORTANT: Be sure to include the cover letter you received from FEMA when you submit your appeal documents.

▪ Mail documents and your appeal letter within 60 days of receiving your determination letter to: FEMA National Processing Service Center, P.O. Box 10055 Hyattsville, MD 20782-8055

▪ Fax them to 800-827-8112.

▪ To set up a FEMA online account or to upload documents online, visit disasterassistance.gov and click on “Check Your Application and Log In” and follow the directions.

Applicants will receive a decision letter within 90 days of FEMA's receipt of your appeal.

Those who need help understanding their letter can call FEMA at 800-621-3362 (TTY 800-462-7585). Those who use a Relay service such as a videophone, InnoCaption or CapTel should update FEMA with their assigned number for that service. They should be aware phone calls from FEMA may come from an unidentified number. Multilingual operators are available. (Press 2 for Spanish)

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Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-3362 (TTY 800-462-7585). Those who use a Relay service such as a videophone, InnoCaption or CapTel should update FEMA with their assigned number for that service. They should be aware phone calls from FEMA may come from an unidentified number. Multilingual operators are available. (Press 2 for Spanish)

All Oregonians – including those affected by the recent wildfires and straight-line winds – who have questions about repairing disaster damaged homes, building stronger and safer, or want to learn more about creating defensive fire spaces can contact FEMA Mitigation Specialists via email at FEMA-R10-MIT@FEMA.DHS.GOV. This is a free service.

Follow FEMA Region 10 on Twitter and LinkedIn for the latest updates and visit FEMA.gov for more information.

david.yost Mon, 10/26/2020 - 20:30

FEMA Deadline to Register for Hurricane Laura Assistance is Tomorrow

BATON ROUGE, La. —  Renters and homeowners in parishes designated for FEMA assistance after Hurricane Laura have until Oct. 27 to register for help.

Federal assistance includes help for temporary housing, rental assistance and repair or replacement of damaged property.

Additionally, grants may be available to help with other expenses such as medical and dental care, childcare, funeral and burial costs, replacing essential household items, moving and storage, vehicle repairs and cleanup.

To see if you live in a designated parish, visit: https://www.fema.gov/disaster/4559/designated-areas.

For more information or to register for assistance:

• Call the FEMA Helpline at 800-621-3362 (TTY 800-462-7585).
• Visit disasterassistance.gov/.
• To find a drive-thru Disaster Recovery Center (DRC), text 43362 and type DRC and your ZIP code (for example DRC 12345).
• To receive a link to download the FEMA app:
  • Apple devices: text APPLE to 43362
  • Android devices: text ANDROID to 43362
• Visit fema.gov/about/news-multimedia/app
• Call 211 or text 527435837 to 898-211. For Louisiana evacuees that are now out-of-state, please call 337-310-4636. To get support, this number also is valid for TTY out-of-state users.
• Those who use a relay service such as a videophone, InnoCaption or CapTel should update FEMA with their specific number assigned to that service.

 

Hurricane Laura survivors with home-repair questions should contact FEMA mitigation outreach at 866-579-0820 or at fema-mitoutreach-4559@fema.dhs.gov Monday-Saturday, 8am to 6pm CDT. To view mitigation resources visit https://fema.connectsolutions.com/lauramit/.

 

For the latest information on Hurricane Laura, visit www.fema.gov/disaster/4559 or follow the FEMA Region 6 Twitter account at twitter.com/FEMARegion6.

christopher.teed Mon, 10/26/2020 - 17:10

FEMA Fire Management Assistance Granted for the Silverado Fire

OAKLAND, Calif. – The Federal Emergency Management Agency (FEMA) has authorized the use of federal funds to assist the state of California in combating the Silverado Fire burning in Orange County.

On Oct. 26, 2020, the state of California submitted a request for a Fire Management Assistance Grant (FMAG) for the Silverado Fire. At the time of the request, the fire threatened approximately 1,300 homes in and around the communities of Foothill Ranch, Irvine, Santiago Canyon and Tustin. The fire also threatened local schools, St. Michael’s monastery, a water treatment facility and high-voltage power lines.

The FEMA regional administrator approved the state’s request on Oct. 26, 2020, as the fire threatened to become a major incident.

FMAGs provide federal funding for up to 75 percent of eligible firefighting costs. The Disaster Relief Fund provides allowances for FMAGs through FEMA to assist in fighting fires that threaten to cause major disasters. Eligible costs covered by FMAGs can include expenses for field camps, equipment use, materials, supplies and mobilization, and demobilization activities attributed to fighting the fire.

For more information on FMAGs, visit fema.gov/assistance/public/fire-management-assistance.

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FEMA’s mission is helping people before, during, and after disasters. Follow FEMA Region 9 online at twitter.com/femaregion9 or view more news releases at fema.gov/fema-regions/region-ix.

robert.barker Mon, 10/26/2020 - 16:57

Renters May Apply for Federal Assistance

SACRAMENTO, Calif. – The FEMA Individuals and Housing Program is available to all eligible renters and homeowners in Fresno, Los Angeles, Madera, Mendocino, Napa, San Bernardino, San Diego, Shasta, Siskiyou and Sonoma counties, which are covered in the Oct. 16, 2020, federal disaster declaration. Federal monetary awards may help pay for temporary housing and other needs not covered by insurance. The initial rental award is for two months and may be reviewed for further assistance. 

Renters may also qualify for an award under FEMA’s Other Needs Assistance Program for essential personal property and other disaster-related expenses. These may include replacement or repair of necessary personal property, such as furniture, appliances, clothing, textbooks or school supplies; replacement or repair of tools and other job-related equipment; vehicle repair; and medical/dental bills.

Those affected may register with FEMA:

• Online, by visiting DisasterAssistance.gov;
• By downloading the FEMA app to a smartphone or tablet; or
• By calling the FEMA Helpline at 800-621-3362 (TTY 800-462-7585). Multilingual operators are available. The toll-free lines are open 7 a.m. to 10:30 p.m. PDT daily. Helpline operators are also available to answer questions about applications already submitted.

The registration process includes providing a phone number so FEMA can contact you and set up a virtual home inspection. If you use a relay service such as a videophone, Innocaption or CapTel, you should provide FEMA your specific number assigned to that service. 

To register online at DisasterAssistance.gov click the blue Apply Online button at the bottom of the page, then review the disaster survivor application checklist and complete an application to learn if you are eligible to receive disaster assistance.

After registering, you may stay on DisasterAssistance.gov to create a personal online disaster assistance account to stay in touch with FEMA. To create one:

•  
  • Click the green Check Status button at bottom of DisasterAssistance.gov.
  • Click the blue Create Account button at bottom of page.
• Enter your date of birth and Social Security number, which you provided previously when registering for assistance.
• Answer four security questions that are generated from public record data to verify your identity.
• Create a user ID and password.
• Enter an email address. FEMA will send a temporary PIN to it within 24 hours. Follow the instructions in the email to finish creating your account.

For the latest information on wildfire recovery, visit fema.gov/disaster/4569.

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bree-constance… Mon, 10/26/2020 - 13:05

Understand Citizenship Requirements for FEMA Assistance

Baton Rouge, LA --As survivors recover from the two Louisiana hurricanes, and since the deadline for registering with FEMA for assistance after Hurricane Laura is Oct 27, some people might have avoided seeking help since they are unsure of whether U.S. citizenship is required.

Here are the rules:

Applicants must be a U.S. citizen, non-citizen national or a qualified resident to be eligible. However, families with diverse immigration status only need one family member (for instance, minor child) who is a citizen and has a Social Security number to apply. A minor child must live with the parent/guardian applying on his or her behalf and be under the age 18 as of Oct. 5.  No citizenship information is collected by FEMA.

Qualified aliens are defined as: 

• Individuals who are Lawful Permanent Residents (Green Card holders);

• Asylees (someone seeking or granted political asylum), refugees, or aliens whose deportation status is being withheld;

• Aliens paroled into the U.S. for at least one year;

• Aliens granted conditional entry

• Cuban/Haitian entrants; or

• Certain aliens subjected to extreme cruelty  or who have been a victim of a severe form of human trafficking, including persons with a “T” or “U” visa.

Other assistance may be available to an individual or family regardless of status. Additionally, many volunteer nonprofit agencies may provide help regardless of citizenship/immigration status.

Everyone, regardless of his or her legal status, affected by a major disaster may be eligible for in-kind emergency relief programs such as medical care, shelter, food and water.

To see if you live in a parish designated for FEMA assistance, visit: https://www.fema.gov/disaster/4559/designated-areas.

For the latest information on Hurricane Laura, visit www.fema.gov/disaster/4559 or follow the FEMA Region 6 Twitter account at twitter.com/FEMARegion6

For the latest information on Hurricane Delta, visit https://www.fema.gov/disaster/4570or follow the FEMA Region 6 Twitter account at twitter.com/FEMARegion6

 

christopher.teed Mon, 10/26/2020 - 12:48

Zogg, Glass Fire Survivors May Now Apply for Federal Disaster Assistance

SACRAMENTO, Calif. – Survivors of the Zogg and Glass fires are now eligible to apply for federal disaster assistance to help them recover their losses. The Glass Fire started Sept. 27 in Napa and Sonoma counties; the Zogg Fire started the same day in Shasta County.

As of Oct. 22, Napa, Shasta and Sonoma counties have been added to the list of California counties designated for assistance to individuals and households as part of the Oct. 16 Major Disaster Declaration. The seven counties previously approved under this declaration are: Fresno, Los Angeles, Madera, Mendocino, San Bernardino, San Diego and Siskiyou.

All of these counties are now able to receive federal aid for Emergency Protective Measures (Category B) under FEMA’s Public Assistance (PA) Program. Eligible applicants for PA funds include state, county and local governments, federally recognized tribal governments, and some private nonprofits such as educational and medical facilities.

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bree-constance… Mon, 10/26/2020 - 09:47

Livermore Receives Major Flood Insurance Discount for Residents

OAKLAND, Calif. – The Federal Emergency Management Agency (FEMA) recognizes the city of Livermore’s perseverance in making its community safer, more flood resilient and lowering flood insurance premiums for residents.

As a part of the National Flood Insurance Program, the Community Rating System (CRS) is a voluntary incentive program that recognizes and encourages community floodplain management activities that exceed the minimum program requirements. As a result, flood insurance premium rates are discounted to reflect the reduced flood risk resulting from the community’s actions.

The city of Livermore has improved its flood safety by guiding development away from high-risk flood areas, educating the public on flood risks within the community and collaborating with neighboring communities to identify and reduce shared risks.

Livermore residents now receive a 20 percent discount on their flood insurance, which was previously only 5 percent – a savings of several hundred dollars a year for individuals and thousands of dollars citywide. In 2019, California residents from 96 communities saved more than $13.7 million – an average annual policy savings of $112 per resident across participating CRS communities.

Where it can rain, it can flood. And flood insurance is one of the most effective ways to protect yourself financially and recover faster from the devastating effects of flooding.

Did you know an inch of floodwater can cause more than $25,000 in damage to siding, flooring, sheetrock, insulation, cabinets, and even ventilation and electrical systems?

The time to buy flood insurance is now. A flood can happen anywhere, at any time – even outside of the high-risk flood areas. Visit floodsmart.gov to learn more.

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FEMA’s mission is helping people before, during, and after disasters. Follow FEMA Region 9 online at twitter.com/femaregion9 or view more news releases at fema.gov/fema-regions/region-ix.

robert.barker Fri, 10/23/2020 - 12:29

FEMA Assistance Won’t Affect Income Tax, Social Security, Other Benefits

MONTGOMERY, Ala. – Hurricane Sally survivors receiving Social Security payments or other government assistance have no cause for concern that FEMA disaster assistance might affect their benefits.

If you live in Baldwin, Escambia or Mobile county and have registered with FEMA for federal disaster assistance, you are in no danger of losing other federal benefits to which you are entitled.

FEMA disaster grants are not taxable income. Accepting a FEMA grant will not affect your Social Security benefits, Medicare, Medicaid, Supplemental Nutrition Assistance Program (SNAP) or other federal welfare and entitlement programs.

Disaster grants help survivors pay for temporary housing, essential home repairs, personal property replacement and other serious disaster-related needs not covered by insurance or other sources.

Survivors can apply for disaster assistance in the following ways:

• Visit DisasterAssistance.gov.

• Download the FEMA App to your cellphone and click on “Disaster Resources” which will lead to “Apply for Assistance Online.” Click on that button to register for assistance, to find other sources of assistance that may be available to you. If you’ve already registered, you also can check the status of your application by clicking on that button.
• Call 800-621-3362 (TTY 800-462-7585). Multilingual operators are available. The toll-free numbers are open daily 6 a.m. to midnight, Central Time, 7 days a week.

When you apply, you will need your Social Security number, information on how to contact you, bank account numbers, as well as information about your homeowners’ insurance and flood insurance, if applicable.

The deadline to register with FEMA is Nov. 19, 2020.

For the latest information on Hurricane Sally, visit https://www.fema.gov/disaster/4563

felicia.jordan Fri, 10/23/2020 - 08:07

FEMA Rental Assistance May Be A Valuable Housing Solution for Oregon Wildfire Survivors

SALEM, Ore. – Oregon residents displaced from their homes by wildfires and straight-line winds beginning Sept. 7 may find FEMA rental assistance an important way to move their recovery forward.

FEMA rental assistance provides survivors a grant to pay for somewhere to live while they work on permanent housing plans such as repairing or rebuilding their home. Options include renting an apartment, house, or recreational vehicle that can keep survivors near their jobs, schools, homes, and places of worship.

Funds can be used for security deposits, rent and the cost of essential utilities such as electricity, gas, and water. They may not be used for to pay for cable or Internet.

Survivors who live in Clackamas, Douglas, Jackson, Klamath, Lane, Lincoln, Linn or Marion county, should follow these steps if their home is uninhabitable and they need financial help to find a place to stay:

▪ File an insurance claim. If insured, survivors should check with their homeowner’s or renter’s insurance agent about additional living expenses coverage, often referred to as ALE, as part of their policy that may assist in relocating to a temporary residence.

▪ Apply for FEMA assistance. Survivors who have homeowner’s insurance should submit their settlement documents to FEMA for review to determine their eligibility status. If their policy does not include ALE, or if they exhaust this coverage and their home remains uninhabitable, they may be eligible for rental assistance from FEMA.

Apply online at DisasterAssistance.gov, by downloading the FEMA app or by calling the disaster assistance helpline at 800-621-3362 or TTY 800-462-7585 from 7 a.m. to 10 p.m. PDT, seven days a week. Those who use a Relay service such as a videophone, InnoCaption or CapTel should update FEMA with their assigned number for that service.

For the deaf and hard of hearing information regarding FEMA’s Individuals and Households Program is available in both Closed Caption and American Sign Language, visit bit.ly/3dMmu2Z.

At any time applicants with disabilities who may require a reasonable accommodation can ask FEMA staff directly or submit their accommodation request via email to FEMA’s Office of Civil Rights at FEMA-CivilRightsOffice@fema.dhs.gov or by calling FEMA’s Civil Rights Resource Line at 833-285-7448.

A FEMA inspector will contact applicants by phone to ask questions about the type and extent of damage. It may be necessary for FEMA to perform a remote inspection if an applicant reported they are not able to safely live in their home.

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Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621- 3362 (TTY 800-462-7585). Those who use a Relay service such as a videophone, InnoCaption or CapTel should update FEMA with their assigned number for that service. They should be aware phone calls from FEMA may come from an unidentified number. Multilingual operators are available. (Press 2 for Spanish)

Disaster survivors affected by the Oregon wildfires and straight-line winds can also get personalized mitigation advice to repair and rebuild safer and stronger from a FEMA Mitigation Specialist. For information on how to rebuild safer and stronger or to inquire as to your new flood risk following a fire near you, email FEMA-R10-MIT@fema.dhs.gov, a FEMA Hazard Mitigation specialist will respond survivor inquiries.

Follow FEMA Region 10 on Twitter and LinkedIn for the latest updates and visit FEMA.gov for more information. 

david.yost Thu, 10/22/2020 - 20:32

Hurricane Delta Prompts Flood Insurance Claims; What to Expect During Process

BATON ROUGE, La. –– Hurricane Delta survivors with flood insurance through the National Flood Insurance Program are beginning to make claims on their flood-damaged properties and should be aware of what to expect during the claims process.

• Policyholders who filed flood insurance claims after Hurricane Laura will need to file new claims if damage was sustained from Hurricane Delta. You will need to document new damages and be prepared to provide receipts and documentation for any repairs you made from your prior loss.

Since Hurricane Delta struck Louisiana on Oct. 16, over 1,300 flood insurance claims have been filed. Policyholders should follow these steps:

Immediately following flood damage,

• Contact your insurance agent to report your loss. If you can’t remember the name or number of the insurance company that services your FEMA flood policy, call the NFIP at 877-336-2627 to find out.
• An insurance adjuster will be assigned to you and will contact you within a few days of filing your claim. Ask the adjustor if you are eligible for a remote claim adjustment and an advance payment to help you start recovering.

When it is safe to return to your home or business,

• Be aware, you may need a permit for repairing and rebuilding. Contact your local floodplain management and building department. 
• Wear protective gear and take photos and/or videos of the outside and inside of the property.                                                                    
• Keep swatches of carpet, drapes, and upholstery of unrepairable building finishes and contents when removing debris, as the type and quality of material may impact the amount payable on the claim.
• All removed materials need to be photographed before disposal.
• Follow the EPA’s guidelines for safely removing all mold. The NFIP will not cover mold damage if policyholders fail to take action to prevent the growth and spread of mold. For more information, view: www.floodsmart.gov/flood/document-damage.

Remote flood claims adjusting:

• Adjusters will make sure policyholders have the necessary technology and equipment (e.g., a digital camera or a cell phone with camera and something that can be used for measurements) and are comfortable using it to take the photographs required for the adjustment.
• The adjuster will also communicate how much time could be required to document the damage (2 to 4 hours, or more), and the importance of high-quality exterior and interior photos of the damaged and undamaged building and contents.
• Adjusters typically take their own measurements during a physical inspection; however, for remote adjusting, they will rely on the policyholder to take and document measurements using things like rulers, measuring tape, stepping off toe-to-heel, etc.
• There are some instances when a remote adjustment will not be an option, or it may not be the best one for a policyholder’s claim. Some examples include cases where: the policyholder does not have the technology needed; there are large losses with substantial damage; an expert, like an engineer is needed, or other perils are involved, like wind vs. water.

Working with your flood adjuster

• The building and personal property deductibles under the NFIP policy applies on a per claim basis.  If you had a flood claim from Hurricane Laura and had additional damage from Hurricane Delta, the adjuster assigned to handle your Hurricane Delta claim will determine if your damage requires a second claim and deductible.
• During the recovery process, it is important for policyholders to talk to the assigned adjuster or their flood insurance carrier before signing a water remediation contract to have work done that may not be covered under the policy.
• The important thing for policyholders to know is if they choose to have their claim remotely adjusted, they can request an in-person inspection at any time during the process. Adjusters are there to support policyholders and address their concerns throughout the claims process.
• Adjusters will show you an official identification card. Don't pay a fee to any third party to file your claim.
• After the adjuster’s inspection is complete, you will receive a copy of a detailed damage estimate. It is important that you review the estimate and speak with the adjuster concerning any questions you have about the estimate; or if you identify items that he/she omitted or require further review.
• To help ensure you receive a claim payment that re­flects your flood loss and is within your policy limit, ask your insurance company about any important deadlines you need to meet, like submitting your Proof of Loss form. You must submit a completed and signed Proof of Loss with all supporting documentation to your insurance company within 60 days of the loss.
• After your Proof of Loss is processed, you will receive a check made out to you and/or your mortgage company.
• Carefully review all the documents you receive before depositing the check.

Wind vs. water insurance claims:

• Hurricane Delta is a wind-and-water event that brought damage from rising waters, but also incurred wind damage to buildings like roof damage or damage from downed trees.
• The Standard Flood Insurance Policy (SFIP) pays only for direct physical loss by or from flooding to insured property.
• Your adjuster will be looking for signs of a general condition of flooding and a flood water line. Damage below this line is typically flood damage. Damage above the flood-water line is typically wind damage, such as water-stained ceilings or water damage at broken windows or exterior doors, missing shingles, turbine or fascia damage, water stains to the ceiling or down walls.  
• Your adjuster may ask for a copy of your wind or homeowner’s damage estimate to confirm no overlap in scope or payment of damage. 
• When it is too difficult to tell if the damage was from wind or flood, NFIP insurers may recommend the use of an expert to help determine causation and extent of damage by wind and/or flood.

Flood claim appeals

• FEMA’s goal is to ensure that you, as an NFIP policyholder, receive the amount you are owed for your claim(s) under the terms of your policy.
• If you believe your policy provides more coverage than you received payment for, ask your adjustor or insurer to clarify.
• If you receive a denial letter from your insurer for all or part of your claim, you can file a written appeal, including the denial letter and supporting documentation, within 60 days of the date you received the letter. Email your appeal to FEMA-NFIP-Appeals@fema.dhs.gov.
• There is no fee to file an appeal and you do not need a third party to represent you.
• To view more information on denials and appeals, visit https://www.floodsmart.gov/index.php/flood/appeal-your-claim-payment.

For more information on the claims process, view the NFIP Flood Insurance Claims Handbook, contact your insurance agent, visit FloodSmart.gov, or call the NFIP at 877-336-2627. Click here for an infographic on how to file a flood insurance claim.

christopher.teed Thu, 10/22/2020 - 17:19

FEMA Needs Your Current Contact Information

PENSACOLA, Fla. – After you register for federal disaster assistance, it is important that FEMA be able to contact you. Be aware that phone calls from FEMA may appear to come from unidentified numbers and make sure that FEMA has your current contact information.

FEMA may need to call some survivors in Bay, Escambia, Okaloosa, Santa Rosa and Walton counties to conduct a remote house inspection, via telephone, in order to be able to continue processing their application for assistance after the Hurricane Sally. FEMA also may contact survivors to obtain more information for their application.

If there are changes in your phone number, current address, banking or insurance information, you should let FEMA know or you may miss important telephone calls or correspondence.

You can update your contact information in several ways:

• Go online to DisasterAssistance.gov.
• Download the FEMA app for smartphones.
• Call 800-621-3362 (TTY 800-462-7585). Multilingual operators are available. The toll-free numbers are open from 7 a.m. to 10 p.m. local time, seven days a week. Those who use a relay service such as a videophone, InnoCaption or CapTel should provide FEMA with their specific phone number assigned to that service.

The deadline to register with FEMA is Dec. 1, 2020.

When calling applicants, FEMA specialists will have the applicant’s FEMA identification number, telephone number and address of the damaged property. They will not ask for money; there is no charge to apply for FEMA assistance. If you are suspicious about a caller, call the FEMA Helpline at 800-621-3362 (TTY 800-462-7585) to verify that FEMA is trying to reach you.

For more information about Hurricane Sally recovery in Florida, visit the FEMA disaster webpage at https://www.fema.gov/disaster/4564 or the Florida Division of Emergency Management webpage at https://www.floridadisaster.org/info/.

mayshaunt.gary Thu, 10/22/2020 - 09:43

Sports in Puerto Rico Strengthened with $15 Million in FEMA Funds

The Roberto Clemente Coliseum, the San Juan Natatorium and the Sixto Escobar Park are some of the facilities that will be repaired

GUAYNABO, Puerto Rico – Soon we will begin to see the recovery of some of the Island’s most well-known sports venues. The Roberto Clemente Coliseum, Sixto Escobar Park, the Pedrín Zorrilla Coliseum, the San Juan Natatorium, the Baldrich Club tennis courts and the Dr. José Celso Barbosa Park will be repaired with over $15.3 million in FEMA funds for damage related to Hurricane María.

Just over $7.3 million will help restore the Roberto Clemente Coliseum, which hosts various sporting and entertainment events such as basketball and boxing championships. Similarly, the San Juan Natatorium will be repaired with nearly $2.5 million for the benefit of the students of the Escuela del Deporte and various swim clubs and other aquatic training groups.

“Having rehabilitated facilities encourages family interaction and sports development in our communities. In these structures, outstanding athletes train daily to do their best for our country," said Federal Disaster Recovery Coordinator for Puerto Rico and the U.S. Virgin Islands, José Baquero Tirado.

Rebuilding these facilities places the island in a better position for other competitive events. This is how Sara Rosario Velez, President of the Puerto Rico Olympic Committee, known as COPUR, expressed her thoughts on the matter while describing the federal investment as an opportunity to highlight the island's sportsmanship at an international level.

“Right now the possibility of Puerto Rico hosting the Central American and Caribbean Games in 2022 is being analyzed and knowing that we can count on these facilities in the metropolitan area could be a relief for some sports that don't necessarily have the space in the west zone, which is where the games would be held,” she said.

The economic potential that sports tourism would generate increases as a result of the renovation of these facilities. Along with the benefit to the communities, various federations and athletes that depend on these sports centers, it is estimated that this tourism sector represents about $800 billion worldwide.  

Puerto Rican boxers will also benefit from restored facilities at the Sixto Escobar Park, where they are preparing to participate in the 2021 Olympics in Tokyo. “The repairs are necessary and in turn will motivate athletes to continue their training and have a better quality of preparation," said Tatiana Ortiz Rivera, a member of the National Pre-Selection Team of Amateur Boxing. 

In the case of the Baldrich courts, with a grant of more than $2.2 million, they are the only site on the island where the country's field hockey team is able to train.

For his part, the Executive Director of the Central Office for Recovery, Reconstruction and Resilience, Ottmar Chávez, mentioned that “the impact that these facilities receive with the recovery funds will allow sports activities and important events to resume, promoting tourism and economic development. Additionally, communities benefit by having their venues repaired for the enjoyment of all. These reconstruction efforts will always continue to promote communication and teamwork between FEMA, COR3 and the sub-recipients.”

Federal funding for the other sports centers includes about $1.9 million for the Sixto Escobar Park, $2.9 million for the Dr. Jose Celso Barbosa Park and over $954,000 for the Pedrín Zorrilla Coliseum.

To date, FEMA has obligated over $19 billion for costs related to hurricanes Irma and María, including projects to help rebuild infrastructure throughout Puerto Rico. FEMA works with COR3 through the agency’s Public Assistance program to obligate recovery funds to private nonprofit organizations, municipalities and agencies of the Government of Puerto Rico.

For more on Puerto Rico's recovery from Hurricane María, visit fema.gov/disaster/4339 and recuperacion.pr. Follow us on our social networks at Facebook.com/FEMAPuertoRico, Facebook.com/COR3pr and Twitter @COR3pr.

SAN JUAN, Puerto Rico (October 19, 2020)— Over $7.3 million will help restore the Roberto Clemente Coliseum, which hosts various sporting and entertainment events such as basketball and boxing championships.

SAN JUAN, Puerto Rico (October 19, 2020) -- Federal funding for other sports centers includes over $954,000 for the Pedrín Zorrilla Coliseum.  

frances.acevedo-pico Thu, 10/22/2020 - 07:44

Douglas County: External Outreach Site to Open in Glide to Help Wildfire Survivors

SALEM, OR – A FEMA External Outreach Site opens Oct. 22 in Glide to assist Oregon residents in Douglas County affected by recent wildfires and straight-line winds.

The site offers in-person visits for residents to get information about their application, ask questions about letters they receive from FEMA, and have their documents scanned to be part of their application.

Representatives from FEMA’s Individual Assistance program will be available at the site.

Hours for all FEMA External Outreach Sites are 8 a.m. to 6 p.m., Monday-Saturday. Outreach sites are also open in Medford, Eugene, Stayton, Lincoln and Estacada.

FEMA External Outreach Site #6 Old Middle School Gym—Opens 8 a.m. Oct. 22 301 Glide Loop Rd. Glide, Oregon 97443 The following External Outreach Sites are also available to assist disaster survivors:

FEMA External Outreach Site #1 

Central High School 815 South Oakdale Ave. 

Medford, Oregon 97501 

 

FEMA External Outreach Site #2 

Lane Events Center 796 W. 13th Ave. 

Eugene, Oregon 97402 

 

FEMA External Outreach Site #3 

Stayton Community Center 400 W. Virginia St. 

Stayton, Oregon 97385 

 

FEMA External Outreach Site #4 

Lincoln Outlet Mall 1500 S.E. East Devils Lake Rd. STE 200 

Lincoln City, Oregon 97367 

 

FEMA External Outreach Site #5 

Estacada City Hall 475 S.E. Main St. 

Estacada, Oregon 97023

 

At any time applicants with disabilities who may require a reasonable accommodation can ask FEMA staff directly or submit their accommodation request via email to FEMA’s Office of Civil Rights at FEMA-CivilRightsOffice@fema.dhs.gov or by calling FEMA’s Civil Rights Resource Line at 833-285-7448.

To reduce the risk of COVID-19 spread through person-to-person contact, wearing a mask or face covering is required to gain entry and visitors receive “no touch” temperature screenings. Hand sanitizer is available to survivors and staff.

Federal staff wear masks, face shields and gloves. Workstations are spaced six feet apart to provide an extra level of protection for survivors and staff. FEMA ensures that common areas are cleaned regularly during the day and workstations are sanitized after each visitor.

Survivors can visit any of the External Outreach Sites for in-person help; however, they do not need to visit an External Outreach Site to apply or update their application. They can apply for assistance or update an application in the following ways:

▪ Call FEMA toll-free at 800-621-3362 (TTY: 800-462-7585). The toll-free telephone lines operate from 7 a.m. to 10 p.m. PDT, seven days a week. ▪ Visit DisasterAssistance.gov. ▪ Check FEMA’s mobile app. ▪ Those who use a Relay service such as a videophone, InnoCaption or CapTel should update FEMA with their assigned number for that service. They should be aware phone calls from FEMA may come from an unidentified number.

All Oregonians – including those affected by the recent wildfires and straight-line winds – who have questions about repairing or rebuilding disaster damaged homes or want to learn more about building stronger and safer, to include creating defensive fire spaces, can contact FEMA Mitigation Specialists via email at FEMA-R10-MIT@fema.dhs.gov. This is a free service.

###

Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-3362 (TTY 800-462-7585). Those who use a Relay service such as a videophone, InnoCaption or CapTel should update FEMA with their assigned number for that service. They should be aware phone calls from FEMA may come from an unidentified number. Multilingual operators are available. (Press 2 for Spanish). At any time applicants with disabilities who may require a reasonable accommodation can ask FEMA staff directly or submit their accommodation request via email to FEMA’s Office of Civil Rights at FEMA-CivilRightsOffice@fema.dhs.gov or by calling FEMA’s Civil Rights Resource line at 833-285-7448. Follow FEMA Region 10 on Twitter and LinkedIn for the latest updates and visit FEMA.gov for more information. FEMA's mission is helping people before, during, and after disasters.

david.yost Wed, 10/21/2020 - 21:19

FEMA Awards $12.23 Million for Hurricane Irma Recovery in Florida

ORLANDO, Fla. – FEMA has awarded grants totaling $12,231,832 for the State of Florida to reimburse applicants for the costs of repairs following Hurricane Irma in 2017.

The FEMA Public Assistance grants include:

• Florida Keys Electric Cooperative: $11,105,629 for repairs to its distribution system, including poles, transformers, streetlights and other equipment and the administrative costs of tracking and accounting for labor, equipment and materials.
• Monroe County: $1,126,203 for repairs to the Marathon Airport including the baggage belt system, vinyl shade and aluminum canopies, hangar doors, roofs, security fences and gates, directional traffic and runway signage and other repair costs.

 

FEMA’s Public Assistance program provides grants to state, tribal, and local governments, and certain types of private nonprofit organizations, including some houses of worship, so that communities can quickly respond to and recover from major disasters or emergencies. The Florida Division of Emergency Management works with FEMA during all phases of the program and conducts final reviews of FEMA-approved projects.

 

The federal share for projects is not less than 75 percent of the eligible cost. The state determines how the nonfederal share of the cost of a project (up to 25 percent) is split with the subrecipients like local and county governments.

mayshaunt.gary Wed, 10/21/2020 - 14:55

FEMA Mobile Registration Center in Bay County Changes Locations

PENSACOLA, Fla. – A FEMA mobile registration center in Bay County has changed locations, effective Wednesday, Oct. 21, 2020.

 

The Mobile Registration Intake Center (MRIC) that has been operating at the Bay County Library has relocated to:

 

Sharon J. Sheffield Park

901 Ohio Ave., Lynn Haven, FL 32444

Hours: 9 a.m.-6 p.m. daily except Oct. 22 and Oct. 29 (9 a.m.-4 p.m.)

Temporally closes Oct. 24 and Oct. 25

Reopens Oct. 26 and closes permanently at 6 p.m. Oct. 30

 

Centers are operating in Bay, Escambia, Okaloosa, Santa Rosa and Walton counties. Disaster survivors can get help registering at any of the centers. Locations:

 

ESCAMBIA COUNTY

Marie Young Wedgewood Community Center, 6405 Wagner Rd., Pensacola, FL 32505

Hours: Daily 9 a.m.-6 p.m.

 

Lexington Terrace Community Center, 700 S. Old Corry Rd., Pensacola, FL 32507

Hours: Daily 9 a.m.-6 p.m.

 

Escambia County Equestrian Center, 7750 Mobile Highway, Pensacola, FL 32526

Hours: Daily 9 a.m.-6 p.m.

 

OKALOOSA COUNTY

Northwest Florida Fairgrounds, 1958 Lewis Turner Blvd, Fort Walton Beach, FL 32547

Hours: Daily 9 a.m.-6 p.m.

 

SANTA ROSA COUNTY

Pensacola State College, 5988 U.S. 90, Milton, FL 32583

Hours: Daily 9 a.m.-6 p.m.

 

WALTON COUNTY

Freeport Regional Sports Complex

563 Hammock Trail East, Freeport, FL 32439

Hours: Daily 9 a.m.-6 p.m.

Days of operation: Oct. 18-Oct. 22

 

Boys and Girls Club of the Emerald Coast

427 Greenway Trail, Santa Rosa Beach, FL 32459

Hours: Daily 9 a.m.-6 p.m.

Days of operation: Oct. 23-Oct. 28

 

The centers operate under COVID-19 protocols to ensure visitors and FEMA personnel are safe. Distancing and face coverings are required.

 

It is not necessary to visit a center to register with FEMA. Disaster survivors with uninsured losses can also apply by:

• Visiting DisasterAssistance.gov;
• Downloading the FEMA App; or by
• Calling 800-621-3362 (800-462-7585 TTY). Multilingual operators are available. The toll-free numbers are open from 7 a.m. to 10 p.m. local time, seven days a week. Those who use a relay service such as a videophone, InnoCaption or CapTel should provide FEMA with their specific phone number assigned to that service.

 

The deadline to register is Dec. 1, 2020.

 

The following information is necessary when you register:

• Address of the damaged dwelling where the damage occurred (pre-disaster address)
• Current mailing address
• Current telephone number
• Insurance information
• Total household annual income
• Routing and account number for checking or savings account (this allows FEMA to directly transfer disaster assistance funds into a bank account)
• A description of disaster-caused damage and losses

mayshaunt.gary Wed, 10/21/2020 - 12:56

FEMA Mobile Registration Center in Santa Rosa County Changing Locations

PENSACOLA, Fla. — A FEMA mobile registration center in Santa Rosa County will change locations, effective Wednesday, Oct. 21, 2020. 

 

The Mobile Registration Intake Center (MRIC) that has been operating at Pensacola State College South Santa Rosa Center will close at 6 p.m. today and reopen Wednesday morning at:

 

Gulf Breeze Community Center

800 Shoreline Drive, Gulf Breeze, FL 32561

Hours 9 a.m.-6 p.m.

 

Centers are operating in Bay, Escambia, Okaloosa, Santa Rosa and Walton counties. Disaster survivors can get help registering at any of the centers. Locations:

 

BAY COUNTY

Bay County Public Library, 898 West 11th St., Panama City, FL 32401

Hours: Daily 9 a.m.-6 p.m.

 

 

ESCAMBIA COUNTY

Marie Young Wedgewood Community Center, 6405 Wagner Rd., Pensacola, FL 32505

Hours: Daily 9 a.m.-6 p.m.

 

Lexington Terrace Community Center, 700 S. Old Corry Rd., Pensacola, FL 32507

Hours: Daily 9 a.m.-6 p.m.

 

Escambia County Equestrian Center, 7750 Mobile Highway, Pensacola, FL 32526

Hours: Daily 9 a.m.-6 p.m.

 

OKALOOSA COUNTY

Northwest Florida Fairgrounds, 1958 Lewis Turner Blvd, Fort Walton Beach, FL 32547

Hours: Daily 9 a.m.-6 p.m.

 

SANTA ROSA COUNTY

Pensacola State College, 5988 U.S. 90, Milton, FL 32583

Hours: Daily 9 a.m.-6 p.m.

 

WALTON COUNTY

Freeport Regional Sports Complex

563 Hammock Trail East, Freeport, FL 32439

Hours: Daily 9 a.m.-6 p.m.

Days of operation: Oct. 18-Oct. 22

 

Boys and Girls Club of the Emerald Coast

427 Greenway Trail, Santa Rosa Beach, FL 32459

Hours: Daily 9 a.m.-6 p.m.

Days of operation: Oct. 23-Oct. 28

 

The centers operate under COVID-19 protocols to ensure visitors and FEMA personnel are safe. Distancing and face coverings are required.

 

It is not necessary to visit a center to register with FEMA. Disaster survivors with uninsured losses can also apply by:

• Visiting DisasterAssistance.gov;
• Downloading the FEMA App; or by
• Calling 800-621-3362 (800-462-7585 TTY). Multilingual operators are available. The toll-free numbers are open from 7 a.m. to 10 p.m. local time, seven days a week. Those who use a relay service such as a videophone, InnoCaption or CapTel should provide FEMA with their specific phone number assigned to that service.

 

The following information is necessary when you register:

• Address of the damaged dwelling where the damage occurred (pre-disaster address)
• Current mailing address
• Current telephone number
• Insurance information
• Total household annual income
• Routing and account number for checking or savings account (this allows FEMA to directly transfer disaster assistance funds into a bank account)
• A description of disaster-caused damage and losses

mayshaunt.gary Wed, 10/21/2020 - 12:50